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Arena Boutique Hotel Kuala Terengganu

Photo gallery for Arena Boutique Hotel Kuala Terengganu

Exterior
Superior Family-3 Room | Desk, soundproofing, iron/ironing board, bed sheets
Superior Twin | Desk, soundproofing, iron/ironing board, bed sheets
Desk, soundproofing, iron/ironing board, bed sheets
Superior Twin | Desk, soundproofing, iron/ironing board, bed sheets

Overview of Arena Boutique Hotel Kuala Terengganu

Arena Boutique Hotel Kuala Terengganu

3.0 star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Laundry
Map
No 49, Jalan Sultan Ismail, Kuala Terengganu, Terengganu, 20200

Explore the area

  • Popular LocationKampung Cina3 min walk
  • Popular LocationSultan Ismail Nasiruddin Shah Stadium8 min walk
  • Popular LocationPasar Payang9 min walk
  • AirportKuala Terengganu (TGG-Sultan Mahmood)24 min drive

Room options

About this area

Kuala Terengganu

Arena Boutique Hotel Kuala Terengganu is located in Kuala Terengganu. The area's natural beauty can be seen at Bukit Che Long and Batu Buruk Beach, while Terengganu Craft Cultural Centre and Terengganu State Museum are cultural highlights.

What's nearby

  • Kampung Cina - 3 min walk
  • Ho Ann Kiong - 6 min walk
  • Sultan Ismail Nasiruddin Shah Stadium - 8 min walk
  • Pasar Payang - 9 min walk
  • Zainal Abidin Mosque - 9 min walk

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 24 min drive

Restaurants

  • The Vinum Xchange - 4 min walk
  • Golden Dragon - 5 min walk
  • Kampung Cina Cafe - 6 min walk
  • Vegan Recipe Cafe - 6 min walk
  • On The Way Kopitiam - 7 min walk

About this property

Arena Boutique Hotel Kuala Terengganu

3-star hotel
At Arena Boutique Hotel Kuala Terengganu, you can look forward to a return airport shuttle, shopping on site and dry cleaning/laundry services. In addition to an outdoor entertainment area and a 24-hour fitness centre, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self-parking
  • A front desk safe, 2 meeting rooms and ATM/banking services
  • Smoke-free property, tour/ticket information and a 24-hour front desk
Room features
All 88 rooms have comforts such as air conditioning, as well as thoughtful touches such as sound-insulated walls and free bottled water.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, hairdryers and shampoo
  • Smart TVs with Netflix and streaming services
  • Daily housekeeping, desks and phones

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (600 square feet)
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Netflix
  • Smart TV
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A damage deposit of MYR 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 30 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Arena Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel
Arena Boutique Hotel Kuala Terengganu Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel Kuala Terengganu

Frequently asked questions

Is Arena Boutique Hotel Kuala Terengganu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at on 7 Mar 2023 start from RM 127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arena Boutique Hotel Kuala Terengganu?

Self-parking is free at this property.

What time is check-in at Arena Boutique Hotel Kuala Terengganu?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Arena Boutique Hotel Kuala Terengganu?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Arena Boutique Hotel Kuala Terengganu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 30 per vehicle applies.

Where is Arena Boutique Hotel Kuala Terengganu located?

Situated in Kuala Terengganu, this hotel is within a 10-minute walk of Kampung Cina, Ho Ann Kiong and Sultan Ismail Nasiruddin Shah Stadium. Pasar Payang and Zainal Abidin Mosque are also within 10 minutes.

Can I cancel my reservation for free at Arena Boutique Hotel Kuala Terengganu and receive a full refund?

Yes, Arena Boutique Hotel Kuala Terengganu offers free cancellation on select room rates, because flexibility matters! Please refer to Arena Boutique Hotel Kuala Terengganu cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 31 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 7 out of 31 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 3 out of 31 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 2 out of 31 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 2 out of 31 reviews" "
" "2 - Terrible 6%

8.4/10

Cleanliness

8.2/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

LOW

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable hotel
hotel was clean and comfortable. Also easy walk to chinatown for nice food and bus terminal
Stayed 1 night in Apr 2022

2/10 Terrible

Neil, Petaling Jaya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prepaid via Expedia RM170 (plus tax) a night for three nights in their 'Superior' Single Room. At check-in, discovered the room was being advertised for RM75 and contained no cupboard, drawers or mini-fridge. When I asked reception for extra hangers and a towel, was refused. Glad I brought all my own toiletries as there were none in the room. Checked out a day early because I was so unhappy with the room and service and (of course) was refused a refund on the night I was no longer staying. Extremely disappointing experience.
Stayed 3 nights in Mar 2022

6/10 Okay

Emily

Stayed 1 night in Feb 2022

8/10 Good

Hasbuhaidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing services except the room locked too early before 12 pm.
Stayed 2 nights in Dec 2021

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed
Very comfy bed. Clean and good stay. 10 mins walk to China town. Lots of bank here. Easy for ATM.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kk
Location of hotel is very convenient with banks just across the road and very near to city
Stayed 2 nights in Aug 2021

10/10 Excellent

MOHD SAMSUL

Liked: Cleanliness, property conditions & facilities, room comfort
👍👍👍
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Smelly pillow and bed sheet
The bed sheet and and pillow is a little bit smelly, please wash or clean it, remove the smell. If this can be improved, I’ll definitely give 5/5 star. Overall it’s good.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Cheap. rooms are noisy because of noisy staffs
All were good for this price except that u wont br able to rest well because it was veey noisy. Tou can year wveryine close their doors. Workers always bang their foor whenever they walk in and out from the staff room and when they do room service. U will hear alot of banging at night. U get heart attack if u r weak
Stayed 1 night in Apr 2021