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J Suites Hotel

Photo gallery for J Suites Hotel

Lobby
Front of property
Executive King  | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Reception
Rainfall showerhead, free toiletries, hair dryer, bidet

Overview of J Suites Hotel

J Suites Hotel

3.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

7.2/10 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
Map
Lot 3762 - 3763 & Lot 3766 - 3769, Jalan Kota Lama, Kuala Terengganu, Terengganu, 20300

Explore the area

  • Popular LocationKampung Cina4 min walk
  • Popular LocationSultan Ismail Nasiruddin Shah Stadium9 min walk
  • Popular LocationPasar Payang11 min walk
  • AirportKuala Terengganu (TGG-Sultan Mahmood)24 min drive

Room options

About this area

Kuala Terengganu

In the city centre, J Suites Hotel is in an area with good shopping. Terengganu State Museum and Malaysian Handicraft Centre are cultural highlights, and travellers looking to shop may want to visit Kampung Cina and Pasar Payang.

What's nearby

  • Kampung Cina - 4 min walk
  • Ho Ann Kiong - 7 min walk
  • Sultan Ismail Nasiruddin Shah Stadium - 9 min walk
  • Pasar Payang - 11 min walk
  • Central Market - 12 min walk

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 24 min drive

Restaurants

  • Auntie Dayana's - 2 min walk
  • Singgang Budu - 4 min walk
  • Matt ori corner - 1 min walk
  • Cheng Cheng Coffee Shop 青青茶室 - 6 min walk
  • RollieCafe - 6 min walk

About this property

J Suites Hotel

3-star hotel in the business district
Located close to Kampung Cina and Pasar Payang, J Suites Hotel provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Luggage storage, free newspapers and multilingual staff
  • A 24-hour front desk, tour/ticket information and a lift
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 117 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in fee: MYR 70
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 70.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: MYR 70 (subject to availability)
  • Late check-out fee: MYR 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

J Suites Hotel Kuala Terengganu
J Suites Kuala Terengganu
J Suites Hotel Hotel
J Suites Hotel Kuala Terengganu
J Suites Hotel Hotel Kuala Terengganu

Frequently asked questions

Is J Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 25 Mar 2023, prices found for a 1-night stay for 2 adults at on 5 Apr 2023 start from RM 113.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at J Suites Hotel?

Self-parking is free at this property.

What time is check-in at J Suites Hotel?

Check-in is from 3 PM - anytime. Early check-in is available for a fee of MYR 70 (subject to availability).

What time is check-out at J Suites Hotel?

Checkout is at noon. Late checkout is available for MYR 70.00 (subject to availability).

Where is J Suites Hotel located?

Located in the heart of Kuala Terengganu, this hotel is within a 15-minute walk of Kampung Cina and Pasar Payang. Terengganu State Museum and Crystal Mosque are also within 6 mi (10 km).

Can I cancel my reservation for free at J Suites Hotel and receive a full refund?

Yes, J Suites Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to J Suites Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 153 reviews" "
" "10 - Excellent 12%
Rating 8 - Good. 77 out of 153 reviews" "
" "8 - Good 50%
Rating 6 - Okay. 42 out of 153 reviews" "
" "6 - Okay 27%
Rating 4 - Poor. 12 out of 153 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 3 out of 153 reviews" "
" "2 - Terrible 2%

7.4/10

Cleanliness

7.5/10

Staff & service

7.5/10

Amenities

7.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Oct 2022

6/10 Okay

Zufri

Business traveller
Liked: Staff & service
Stayed 1 night in Feb 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
NEED MORE IMPROVEMENT
My room is King Bed but there is no window available. Make the feeling inside the room very congested and not comfortable due to not good air ventilation when u sleep
Stayed 2 nights in Oct 2021

6/10 Okay

Kee

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Small room with no window. Management member should experience the stay.
Stayed 1 night in Nov 2020

6/10 Okay

Wai Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
I always choose J-Suites as it has the best mattress in town
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Review of J Suites Hotel
So far so good.
Stayed 1 night in Feb 2020

10/10 Excellent

Zaihan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to shops Only room is too close with the lift- a bit noisy/uncomfortable
Stayed 2 nights in Dec 2019