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Primula Beach Hotel

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Exterior
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi

Overview of Primula Beach Hotel

Primula Beach Hotel

3.0 star property

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
Map
Jalan Persinggahan, Kuala Terengganu, Terengganu, 20400

Explore the area

  • Popular LocationBatu Buruk Beach1 min walk
  • Popular LocationSultan Ismail Nasiruddin Shah Stadium18 min walk
  • Popular LocationZainal Abidin Mosque7 min drive
  • AirportKuala Terengganu (TGG-Sultan Mahmood)28 min drive

Room options

About this area

Kuala Terengganu

Located on a private beach, Primula Beach Hotel is in Batu Buruk, a neighbourhood in Kuala Terengganu. KTCC Mall and Kampung Cina are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Batu Buruk Beach and Bukit Che Long. Terengganu State Museum and Taman Tamadu Islam are also worth visiting.

What's nearby

  • Batu Buruk Beach - 1 min walk
  • Sultan Ismail Nasiruddin Shah Stadium - 18 min walk
  • Istana Maziah - 3 min drive
  • Zainal Abidin Mosque - 7 min drive
  • Pasar Payang - 7 min drive

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 28 min drive

About this property

Primula Beach Hotel

3-star hotel located in Batu Buruk
You can look forward to free breakfast, shopping on site and a garden at Primula Beach Hotel. With a private beach, sunloungers and beach umbrellas, this hotel is the perfect place to soak up some sun. Enjoy ocean views and more at the two on-site restaurants. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, a 24-hour front desk and free newspapers
  • Luggage storage, a gift shop and a banquet hall
Room features
All 248 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Cable channels, coffee/tea makers and daily housekeeping

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Free breakfast available
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Bayu Restaurant
  • Anjung Bistro

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

More

  • Beach towels

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 6 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Primula
Primula Beach
Primula Beach Hotel
Primula Beach Hotel Kuala Terengganu
Primula Beach Kuala Terengganu
Primula Hotel
Primula Beach Resort Kuala Terengganu Hotel Kuala Terengganu
Primula Beach Hotel Hotel
Primula Beach Hotel Kuala Terengganu
Primula Beach Hotel Hotel Kuala Terengganu

Frequently asked questions

Does Primula Beach Hotel have a pool?

Yes, this property has an outdoor pool.

Is Primula Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Primula Beach Hotel?

Self-parking is free at this property.

What time is check-in at Primula Beach Hotel?

Check-in is from 2 PM - 6 PM.

What time is check-out at Primula Beach Hotel?

Checkout is at noon.

Where is Primula Beach Hotel located?

Located in Batu Buruk, this beachfront hotel is in the city centre and within a 10-minute walk of Batu Buruk Beach and KTCC Mall. Sultan Ismail Nasiruddin Shah Stadium and Kuala Terengganu Drawbridge are also within 1 mile (2 km).

Can I cancel my reservation for free at Primula Beach Hotel and receive a full refund?

Yes, Primula Beach Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Primula Beach Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

6.8
Rating 10 - Excellent. 9 out of 99 reviews" "
" "10 - Excellent 9%
Rating 8 - Good. 44 out of 99 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 29 out of 99 reviews" "
" "6 - Okay 29%
Rating 4 - Poor. 12 out of 99 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 5 out of 99 reviews" "
" "2 - Terrible 5%

6.6/10

Cleanliness

7.1/10

Staff & service

7.2/10

Amenities

6.3/10

Property conditions & facilities

8/10 Good

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-fi was extremely slow. This can definitely be improved
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller
Liked: Staff & service
Disliked: Property conditions & facilities
the furniture is old enough. the elevator is gloomy. the food was not good like the time i used to stay before.
Stayed 1 night in Nov 2019

6/10 Okay

KLN
Business traveller
Disliked: Amenities, property conditions & facilities
Furnishings tired. Fittings not well maintained
Stayed 1 night in Sep 2019

10/10 Excellent

Ms, KL
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best property in Kuala Terengganu
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel room is too old. Too less choice of buffet breakfest compare to previous years and expensive
Stayed 2 nights in Feb 2019

4/10 Poor

Jan, UK
Liked: Staff & service
Disliked: Property conditions & facilities
Needs updating
The hotel was generally 'tired'! Balcony doors would not open and when maintainance man came to fix them he said the runners were broken so new doors needed and that would take a long time. I suspect in 10 years time they still won't be fixed! Curtains etc very old. The room was always well cleaned. The food was generally cold, even when ordered from menu rather than the buffet. After a day we noticed a sign in the room saying tea/coffee were provided but a charge of 5 ringgit per day. Very small bottles of water in the room, which are usually complimentary were 3 ringgit. We bought a pack of 12 500ml bottles from the supermarket for 2.99 ringgit. In fact we were not charged for these services. The staff were very friendly and willing to help.
Stayed 3 nights in Sep 2018

4/10 Poor

jainal, shah alam
Disliked: Cleanliness, property conditions & facilities, room comfort
Just OK
Fair and just fine. Hotel foods - breakfast, not sufficient and limited choices.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller
Liked: Staff & service
Ok, average hotel
was expecting too high, but turns out this is above average hotel, around 3.5 stars.

4/10 Poor

Verified traveller
Disliked: Cleanliness, staff & service, room comfort
The facilities in the room very terrible.
Wifi is suck. only wifi without Internet connection. should be advertised as non wifi hotel. the towels is not enough. there's no towel to be placed on th toilet 's floor. Toilet's floor is very slippery. I and my friend also slipped a few times. The front desk ladies wear a lot of makeup, not polite and very slow. The bellboy even worst. My friend are pregnant and I assisting her with her luggage. While I struggling with 2 luggages, the bellboys (yes , 2 of them) do nothing and didn't even open the front door for me ( They have a very on. I just standing a few steps away from them. The staff and facilities were terrible. I won't recommend this hotel to anyone.