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"The hotel need new towels asap!"

"Fantastic place to stay in Santiago. It is the centre of the city with easy access to everything. The old world charm was welcome. "

"As a last-minute booking during a 12-hour layover in Santiago, we chose the Holiday Inn for its proximity to the airport before the long journey home to Australia — and it was one of the best decisions we made. This was a great hotel. Despite being so close to the airport, it was impressively quiet. I managed to get 5–6 hours of solid sleep in a very comfortable bed, which made such a difference before our 1am flight. The room was clean and comfortable, the shower was excellent, and we enjoyed a tasty and nutritious meal before heading back to the airport. For anyone needing rest and convenience during a layover, I would highly recommend this hotel."

"Xxxxxx x c"

"We just stayed for like 8 since we were in transit. The restaurant food is very good and the room very clean and bed super comfortable. We left very satisfied."

"Breakfast very good"

"Wonderful experience from a warm welcome from Javier on reception. We were early he gave us a key to the club lounge on 16 floor to have a coffee Soledad the lounge host welcomed us and offered us a lovely glass of Chilean champagne to sit and admire the view We had an Andes view room which was exceptionally clean and comfortable All of the staff in the hotel are helpful and friendly William served us in the Atrium bar when friends joined us. He explained the drinks list very well I’d definitely recommend the club lounge as the breakfast buffet had an extensive selection of food The patisseries were made in house and excellent The evening canapés included dim sum and pastel de chocolo. Great location a 5 minute walk to Parque Arcoa a large Mall with a wide range of shops. I’d stay here again."

"Great service and quality. Good food in the restaurant"

"Solo tuvimos problemas a la hora de salir del estacionamiento, el ticket que nos dieron no funcionaba y ocasionó muchos problemas."