Skip to main content

Hotel Ismael

3.5 star property
Travelers balance exploration and relaxation at this Santiago hotel where historic sites beckon nearby and the pool offers a perfect afternoon retreat

Choose dates to view prices

Hotel Ismael sits in central Santiago, near the historic Plaza de Armas. Guests can enjoy the outdoor pool, poolside bar, peaceful garden, in-room WiFi, and luggage storage. The helpful staff and on-site library enhance the comfortable experience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
The current price is RM511
RM511 total
26 May - 27 May

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

You may also like

Ad

Noi Vitacura

Vitacura
  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.6 out of 10, Excellent, 585 reviews
The price is RM697
RM697 total
7 Jun - 8 Jun
Noi Vitacura
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Downtown Santiago, a neighbourhood in Santiago, Hotel Ismael is in the entertainment district and near a metro station. Julio Martinez Pradanos National Stadium is a notable landmark, and travellers looking to shop may want to visit Costanera Center and Parque Arauco Mall. National History Museum and Gabriela Mistral Cultural Center are also worth visiting. Visit our Santiago travel guide
Map
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000

What's nearby

  • Santa Lucia Hill
    Santa Lucia Hill
    3 min walk - 0.3 km
  • Lastarria District
    Lastarria District
    3 min walk - 0.3 km
  • Patio Bellavista
    Patio Bellavista
    8 min walk - 0.7 km
  • View of Plaza de Armas (Santiago de Chile, Chile); Shutterstock ID 72632002
    Plaza de Armas
    12 min walk - 1.0 km
  • Santiago Town Square
    13 min walk - 1.2 km

Getting around

  • Bellas Artes Station
    3 min walk
  • Matta Station
    4 min drive
  • Santiago (SCL-Arturo Merino Benitez)
    19 min drive

Restaurants

  • Liguria
    2 min walk
  • Singular Coffee Roasters
    2 min walk
  • Emporio La Rosa
    1 min walk
  • Mulato
    2 min walk
  • Emporio Café Australis
    3 min walk

About this property

Hotel Ismael

  • Hotel near Costanera Center
  • A poolside bar, a terrace and a coffee shop/cafe are just a few of the amenities provided at Hotel Ismael. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
  • Other perks at this hotel include:
    • An outdoor pool
    • A round-trip airport shuttle (surcharge), free newspapers and concierge services
    • Smoke-free property, a reception hall and a 24-hour front desk
    • Luggage storage, tour/ticket information and 1 meeting room
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Hotel Ismael feature thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • TVs with cable channels
    • Balconies, daily housekeeping and desks

Similar properties

Front of property
Hotel Cumbres Lastarria
Downtown Santiago
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 1,003 reviews
The price is RM514
RM514 total
17 Jun - 18 Jun
Hotel Cumbres Lastarria
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per night); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 15 per night (33 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Hotel Ismael have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Ismael?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at Hotel Ismael on 26 May 2026 start from RM511, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ismael pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Ismael?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Ismael?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Ismael provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 55 per vehicle applies.

Where is Hotel Ismael located?

Located in Downtown Santiago, this hotel is steps from Forest Park and 2.7 mi (4.3 km) from Costanera Center. Lastarria District and Pontifical Catholic University of Chile are also within 10 minutes. Bellas Artes Station is only a 3-minute walk and Catholic University Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Ismael Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 271 out of 399 reviews
Rating 8 - Good. 101 out of 399 reviews
Rating 6 - Okay. 13 out of 399 reviews
Rating 4 - Poor. 10 out of 399 reviews
Rating 2 - Terrible. 4 out of 399 reviews

Reviews

Verified

8/10 Good

Lucy

Liked: Staff & service, amenities, property conditions & facilities
great central location with a beautiful shady park in front and an interesting artsy neighborhood on the other side.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice breakfast. Staff was very accommodating.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels was conveniently located within walking distance to all the major attractions. Also about a block away were a lot of restaurants. The staff was very friendly and helpful. The rooftop pool was nice with a view of San Cristobal. I would recommend the hotel.
View from the pool
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
Location was great. Staff very good. Breakfast good.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Srikanth

Liked: Cleanliness, staff & service, amenities
Perfect room and awesome staff. Ideally located for a wonderful experience
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Great staff!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities
Hotel Ismael Very nice location, across from a park and close proximity to local points of interest. The room was well appointed with a refrigerator, comfortable bed, hot shower and a complimentary bottle of wine. We arrived early (like 8:00am) and our room was not ready but Diego 1 (there were two Diegos so the other was Diego 2 - at their request) asked if we wanted to have breakfast which was a buffet which was pretty well stocked with eggs, bacon/ sausage and a variety of fruits, pastries, breads, meats and cheese. We found out you could order custom eggs, but we were happy with what was available - they also had a panini machine which I used once and was quite pleased. The staff was helpful and most spoke enough English to get by. The other positive part about the location was its proximity to Latarria which is an artsy area with a lot of street vendors and restaurants. We found many delightful restaurants within walking distance. The roof pool was a nice feature but was small with limited seating. All in all it was a great hotel, nice and friendly staff and good value for money.
Stayed 7 nights in Jan 2026
Verified

4/10 Poor

oriana

Liked: Cleanliness
Disliked: Staff & service
El personal, atento para dudas pero muy poco eficiente. Tuve problemas con cafetera, tv y me toco llamar 3, 4 veces para q viniera alguien a resolver
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Hotel Ismael in Santiago! Great Location! Walkable neighborhood! Great breakfast too! Pool was not heated, which was a bummer.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
The time we walked into the hotel we were treated like family When ever we need something one of the staff were there to help The breakfast was amazing and the ladies working there made sure we had everything we needed The hotel rooms were clean and comfortable The hotel itself was situated in a great location. Easy to walk to many attractions and surrounded by a variety of restaurants
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

FIONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Javon

Liked: Cleanliness, staff & service, amenities
Great beautiful room!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Garett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
—-
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It was a great location: nice park across the street, very little traffic on street in front of hotel, restaurants/cafes/bars near by and subway close. The staff was friendly and helpful. The breakfasts were fantastic with fresh fruit, eggs, cheese, delicious bakery items, etc. Our room was very clean, nice bathroom. Bed and pillows were comfortable. Refrigerator in room. We loved to end the day in the rooftop area. We would get a glass of wine from the bar at hotel, sit and enjoy the fantastic view of the city and mountains!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, Marcelo from the front desk has a excellent customer service and very helpful , he answered all my questions.Five stars
Very comfortable
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Morlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it, the staff were friendly and good breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

O hotel fica em uma região ótima, calma, porém em 2 min andando já está na rua com bares e restaurantes, fica há 8 min andando de uma estação de metrô, e em frente ao um parque bem arborizado. Disponibiliza café da manhã to go , para os dias de passeios que saem bem cedo, ou aeroporto.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super-friendly & helpful. The location was very central to many sightseeing spots & good restaurants. The common areas were very impressive and security was taken seriously.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive. The room was clean. Breakfast was great. If we come back to Santiago we would book here again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay and the staff were kind. The breakfast for a Buffett was really good.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Margarita

Liked: Staff & service
Creo que esta sobre valorado, la habitacion muy pequeña da a la calle, la cortina no tapa todo y se escucha l ruido de las voces y autos al pasar
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in an amazing area! Lastarria, parque forestal were gorgeous!
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but rooms are small with very small bathroom. Liked the breakfast. Expensive compared with other hotels which offer more at this price.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, with good breakfast food but small rooms, and few amenities. Nice to be next to a big park and close to restaurants. For the price, I would have preferred a bigger room with a bigger bathroom.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities

Ótima localização

Ótima localização, quarto um pouco pequeno mas bem confortável. Único incômodo que tive é que a água do chuveiro alagava o banheiro. Café da manhã tb é muito bom !!
Stayed 2 nights in Apr 2025