Cat & Dog Friendly Hotels

"I’ve stayed here countless times. 1 key reason is the location. Other reasons would be the staff especially the doormen/ security- always willing to help with the luggages/ opening the door. This time I came with my elderly mother and the doorman instantly assisted us with our luggages and offered a wheelchair. Also the receptionist (i think his name is Jay) was friendly and warm. I was also impressed with the Ramadhan suhoor buffet spread with the variety of dishes despite being so early in the morning (430am!). I noticed this round the room doesn’t come with hand towels (??). We ended up wiping out hands on paper towels (which doesn’t align with the hotel’s green efforts!). The housekeeping team also missed out on cleaning our room. But I managed to sort it out in the evening when I ran into one of the housekeepers. Despite all the minor hiccups, I would still highly recommend this hotel. "

"Stayed here for the 3rd time with my family. Still as impressive, staffs were super welcoming and helpful. However, this time round we have found the cleanliness in the room to have declined. We found a biscuit wrapper that does not belong to us on the bed. Which means that the bedsheets were not changed after the previous customers had left. During house keeping, for the bathroom only the floor mat was changed. Sinks and toilet were not scrubbed. Also to note that it would be good to brief staff not to discard travel sized amenities because my facial wash was discarded 😅 "

"Everything is so-so. Selectiveness at breakfast payment for extra pax. We were rightfully charged RM20 per payable child for 2 children, but multiple children after us were seen to be let in without payment despite being of age."

"Great long weekend stay with all amenities at arm reach."

"Sprawling property, well maintained. Some renovations were underway while we were there but not too much of a hindrance. Rooms were clean and nicely decorated. Breakfast buffet spread had a good range and also catered for dietary restrictions like gluten free etc. Food and service across the restaurants was generally pretty decent. Areas for improvement are probably in entertainment for kids. Kids club and the coral lounge had limited activities. "

"Staycation with family"

"From the security officers to the front desk staff & the all other staff at various sectors were friendly, alert & always in smile. - The security officers are great, always looking out around the premise's to ensure safety & render help whenever needed. On 1 night both my female guests returned to hotel near midnight, a security officer took the effort to escort them to the lift lobby to ensure they are safe. - The small issues was that 1 of my guest's room key was not functioning well & needed to approach the Front Desk in few trips to have it fixed."

"Hotel is near komtar jbcc & city square is walking distance to it.The other side is near eating place that opens 24hrs. Toilet hotel abit of wear & tear condition. "

"Next to city square mall and easy to get around."