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"Great service"

"Dirty room. Stains on chair and bed, sticky floor. Weird smell in lobby and room. "

"The room was clean and comfortable and the hotel has a nice courtyard pool area. On a 3-night stay, our room wasn’t cleaned once (and we were never told there wouldn’t be). There are no safes in the rooms. Also, parking became a huge issue at night because several large trucks/trailers took up dozens of spots. The location is very convenient. I definitely would’ve given a better rating if the few issues above hadn’t arisen."

"This room was an upgrade from the rooms I usually get and it outdid my expectations. I raved about the rooms before, but somehow they outdid it with the 2 king bedroom with the city view. Great place and will keep on visiting in the future."

"Plenty of free parking. The price point was great just to come in town in the late afternoon and to check out in the early morning. I was in town to graduate. Bathroom with the tub and toilet extremely small. The hot water was a bit above warm water. The flow I can tell has the water saving screen. Bath towels are not plush and soft. Breakfast is only cereal, Quaker oat bars, and muffins. This hotel doors face outside. Traffic noise will be heard. I don’t think the windows are soundproof/sealed well. If you reserve more than one room and want them next to each other yo may want to request this as soon as possible for accommodationz"

"My first room had no ac and had roaches in the tub. They did move me into a better room. Staff was super nice. Theres no coffee maker in the rooms or ice machine on site. Overall i wasnt impressed with the hotel. I was however very happy with the great and friendly staff."

"Great affordable place to stay while in Tenn."

"Rooms were spotless, and the front desk receptionist was kind and helpful both at check in and check out. We plan on using Tru by Hilton again in the future. There's none out there as unique and enjoyable! Thank you for the extra attention to details!"

"The bed slept wonderful. I felt safe inside because the door locked behind me from outside and i had to use my key card to get back in. "