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"Tired hotel and rooms Mould in bathroom, hairs in sink, dirty carpets Expensive poor food"

"We weren't advised there was a pool, so we didn't get to use it. Staff were all lovely, especially receptionist who booked us in. But the second lift being out of order meant we had to wait for the lift when checking out. There was a chair in our room [118] that needed joints gluing and could have collapsed, and somewhere in the bathroom is leaking damp, resulting in a few harmless fruit flies and damagedbath panel and skirting. "

"Will be my go-to hotel in Derby now. I often stop in Derby and have only just discovered this hotel. Really impressive all round "

"Great place to stay clean room lovely comfy bed good shower. 2 mins walk from the railway station. 24 hour manned reception good coffee! Would not hesitate to recommend this venue for a convenient night out in Nottingham. Parking 5 mins walk away which was ideal for us with a car. Late checkout was also available after a later night out at reasonable price too. Will definitely stay there again. Shampoo conditioner body wash in the bathroom too if you forget yours!"

"Air conditioning not cool enough. "

"Very clean and well maintained"

"Perfect"

"Bathroom was poor with outdated bath and shower which was dangerous to use. The group booking for 9 people did not seem to exist. Very poor internal communication. The bedroom doors were not soft close and banged all night as people went to their rooms. We were refused entry to the dining area at 7.00 pm as we hadn't booked never having being informed of such a procedure at reception. Finally two days before we were due to arrive we were informed that our booking made on Jan 23rd nearly 2 months prior was cancelled due to overbooking!! After several phonecalls to the hotel we finally got our booking reinstated. What a stressful experience for an 82 year old alumni of the University attending our 63rd reunion (Rutherford Hall block 5 ,1963) "

"Pretty hotel. We had a wonderful stay in room 121. The suite had a beautiful 4 poster and the bathroom a huge roll top bath. We visited the spa and had an excellent breakfast. Lovely stay. Will return. "