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"Room excellent although mine was city view and was quite noisy from outside. Location to harbour fantastic Roof bar didn’t like that I had to book, as a guest should have had access anytime I wished without having to be out on list But I would stay again I’d just be better prepared next time."

"Good location, great breakfast"

"Lovey hotel! Staff were very nice, room was nice and clean. Great vibe. "

"I found the mattress a bit hard, no soft underlay cover."

"The hotel was conveniently located and walkable distance to everything around Sydney CBD. The staff were very nice and greeted you and were very helpful. I was able to check in well before my check in time which was a bonus! The only thing I had slight issue with is the water from the showers runs out and made the floor a bit wet because the shower door doesn’t seem to block the water. But all in all, it was a lovely stay and I will definitely book again next time I come visit Sydney."

"Staff were amazing and very informative"

"Arriving early at the Shangri-La Sydney hotel, the staff warmly greeted us at the front lobby and showed us where to store our luggage. The Filipino guest services attendant who stored our multiple luggage was helpful and kind. After we had our breakfast, we went back to the hotel and this hardworking and friendly bellhop/porter was looking for us in the lobby while pushing a trolley with our luggage, backpacks, etc., and ushered us to our clean and spacious room with the amazing view of the city! Btw, the front desk staff who checked us in greeted us with a smile and paid attention to our concerns, being exhausted from our long international flight. She was the best! Breakfast buffet had a wide variety of international food to choose from; delicious and worth the price. Our stay was absolutely perfect! On our last day prior to embarking on our cruise, the concierge staff made sure our taxi to the port was there on time. She walked with us towards the taxi, like she was family sending us off safely to our next adventure. Thank you, Shangri-La, we had a wonderful time!"

"Clean spacious airy room"

"The buffet breakfast was awesome. Scrambled eggs were not rubbery. They were just right. But the variety was amazing. Pillows were super fluffy too. Trans and ferry’s right there "