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"Our room was a beautiful suite with a great view of the bay. The bathroom was beautifully updated BUT…. there was not water to put in that gorgeous tub. I must say a bus’s load of people came in about 6;30 so that was the problem. Dinner service was a little slow and the rib eye was not a good cut of meat and I ordered rare and got well done. They needed more help to serve all the people. They were working on the kitchen update so I guess that was a problem. One more thing, all the hall fire doors should be blocked open during the day because dragging three heavy suitcases through narrow heavy doors was not fun!!!!"

"Everything worked in room 314, which makes a change from many other hotels."

"great hotel large room very comfortable "

"Amazing hotel, we received a free upgrade to a fantastic suite " Prince of Wales". great food and service all that you want in a good hotel."

"Excellent "

"Fantastic hotel. Great bar area and restaurant. The room was large and comfortable and in the large annex at the back so was really quiet. The staff were amazing. So helpful and friendly and the breakfast and evening happy hour were amazing. "

"Whilst not cheap, we really enjoyed our stay here. Everything we wanted for the stay was available. The room was clean and the staff helpful. There were also separate bars - which was nice"

"Great hotel not far from tunnel for our crossing to France. I definitely would book again on our next crossing "

"My husband and I had an amazing trip. Our stay was amazing. The staff were very friendly and professional. We would absolutely stay there again while visiting!"