"Quiet environment and has a convenient shop located next to this hotel. However, there was a chinese staff was quite unfriendly when I check in around 11.45pm. Not being trained professionally in hospitality industry and not patient in handling customer. Highlighted on the fridge was a bit small ..."

"I had a wonderful experience at the JW hotel. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and helpful. However, I do expect higher standard of breakfast from a 5 star hotel."