Check COVID-19 restrictions.

Find out moreOpens in a new window

The 13

Photo gallery for The 13

Featured image
Outdoor pool
55-inch LED TV with premium TV channels, pay-per-view films
2 bedrooms, premium bedding, in-room safe, individually decorated
2 bedrooms, premium bedding, in-room safe, individually decorated

Overview of The 13

The 13

4 out of 5
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Estrada de Seac Pai Van, Lote 1 do Aterro da Concórdia, Coloane

Explore the area

  • Popular LocationSeac Pai Van Park10 min walk
  • Popular LocationKarting Track12 min walk
  • Popular LocationMacau Orient Golf Club2 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)62 min drive

Choose dates to view prices

About this area

Coloane

The 13 is located in Coloane. Seac Pai Van Park and Karting Track are local attractions and those in the mood for shopping can visit City of Dreams and Rua do Cunha. Looking to enjoy an event or a game while in town? See what's happening at Macau East Asian Games Dome or Cotai Arena.

What's nearby

  • Seac Pai Van Park - 10 min walk
  • Karting Track - 12 min walk
  • Macau Orient Golf Club - 2 min drive
  • A-Ma Statue - 6 min drive
  • University of Macau - 9 min drive

Getting around

  • Hong Kong International Airport (HKG) - 62 min drive

About this property

The 13

4-star hotel with 3 restaurants and full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 200 individually decorated rooms have 2 bedrooms and feature free WiFi and 24-hour room service. Conveniences include living rooms and dining areas, and guests will appreciate thoughtful touches such as bathrobes and slippers.
The 13 offers 200 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This individually decorated accommodation has separate living rooms. Beds feature premium bedding. 55-inch LED televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and toilets with an electronic bidet.

This Coloane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: MOP 228 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate dining area
  • Separate living room
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Turndown service

Languages spoken

  • Chinese
  • English

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch LED TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MOP 1000.0 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: MOP 228 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and JCB International

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

13 Hotel Coloane
13 Coloane
Hotel The 13 Coloane
Coloane The 13 Hotel
13 Hotel
13
Hotel The 13
The 13 Coloane
The 13 Hotel
The 13 Coloane
The 13 Hotel Coloane

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 1 out of 5 reviews
5 - Excellent 20%
Rating 4 - Good. 0 out of 5 reviews
4 - Good 0%
Rating 3 - Okay. 3 out of 5 reviews
3 - Okay 60%
Rating 2 - Poor. 1 out of 5 reviews
2 - Poor 20%
Rating 1 - Terrible. 0 out of 5 reviews
1 - Terrible 0%

3.8/5

Cleanliness

3.0/5

Staff & service

3.3/5

Amenities

3.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

3/5 Okay

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Wow, where to begin. If you ever wanted to feel like a Russian Oligarch or Arab Sheik, this is the place for you. The lobby and hallways have enough gold paint to make Donald Trump think "it's a bit much". The rooms are extravagant - that's the only word for it - but not terribly functional. Huge stone tub, beautiful Frescos on the walls and ceilings, velvet furniture, etc etc. The room felt like I should have loved it, but the hotel is like a ghost town. Virtually no staff and even fewer guests. The bathroom is amazing looking but the shower lacked pressure and had inconsistent hot water. The bars of Soap are meant to look like gold bullion (which was cool) but leave gold flecks on your hands. The room had real porcelain cups and dishes, but a virtually empty minibar. You get the picture. With a little more staff and effort it could be great, but as is it is hard top recommend.
Stayed 1 night in Nov 2019

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are incredibly extravagant. I've never stayed anywhere so lavishly decorated. There is definitely a 'wow' factor. They are actually more impressive than the pictures. However - the pool was closed and the pool area looked unfinished, many areas of the hotel where unopened or unused, the room had private elevators that were not in operation, there was a space in the room for a jacuzzi that was 'not yet installed'.we were the only people in the breakfast room (amazing room) and the only people in the bar - which gave the entire experience a slightly spooky vibe. I'm glad I stayed there to experience the opulent room. I wouldn't stay there again unless I was assured that all areas were fully open and operation - the pool especially.
Stayed 2 nights in May 2019

2/5 Poor

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

3/5 Okay

Liked: Room comfort
Stayed 1 night in Oct 2019