Empire Hotel Group Chinatown hotels

"Good location, short walk to Times Square, Juniors Deli. Staff eas friendly, addresses needs. Lively bar and lounge scene."

"Location is great. Facility is good. The only thing I would ding the stay for is how hard the room doors slam shut. Late night / early morning when guests are coming and going, the slamming of the doors will wake you up."

"The bathroom tub was dated and the paint was chipping. The chalking under the sink looked horrible. The rooms need a refresh."

"Decent hotel in a quiet area...right next to South ferry tube station so easy to get up town No major complaints only no water bottles in the room upon arrival "

"The front desk staff were all very welcoming and accommodating. Customer service is on point. The hotel is walking distance to trains, restaurants and department stores, you cant go wrong with this location"

"Staff was very pleasant and helpful , rooms cleaned daily . "

"So many things near by. Great for a quick stay. No microwave or fridge in room and the rooms are very small. Also the bathroom is very small. It was super clean which was nice and they had fuzzy blankets. The staff was nice but it seems haunted not sure. "

"great hotel but they never came to clean the hotel and never said anything about that policy in check in "

"We went to NYC to see shows and our hotel was in the epicenter of most theaters. It was awesome. The hotel staff was great, and the room fit 3 of us. We were half a block away from times square where the TKTS booth is located. One of the shows we saw was right next door to the theater, which was nice since it was cold and snowing."