Hotel berdekatan Jalan Ceramic

"Un hôtel exceptionnel avec un personnel incroyable "

"Excellent location and the staff is phenomenal "

"Hotel bills itself as 5-star but in reality is 4 star at best. Our room had no external window (into hallway), very small. Good location, excellent service."

"This property is located in the bustling old quarter but once inside feels like an oasis. The rooms are very well appointed, spacious and have the most comfortable beds. Cleanliness is top notch throughout the hotel. The staff is warm and welcoming and has gone above and beyond to meet our needs. A special shoutout to Kendrick who has been our server on multiple occasions in the 11th floor lounge and restaurant, he’s made us feel very welcome and his service is impeccable. I highly recommend...

"The staff was very nice, they took care of us."

"Huge differnce in price that the hotel charges if you go there in person vs if i book through Expedia..almost 2x more expensive through expedia !!!"

"We've stayed here with our 5 year old daughter and received fantastic service from a super friendly staff! The hotel is located really close to our now favourite spots in Hanoi, it's very easy to get a Grab to get you anywhere in the Old Quarter."

"I couldn’t recommend a better hotel in Hanoi! The property itself was beautiful, spotless, and very easy to find. But what truly made our stay unforgettable was the staff. They went above and beyond to make us feel at home, even remembering each member of our family every time we returned from our daily adventures. Their recommendations for sightseeing were incredible, and their laundry service was quick and seamless—such a huge help while traveling. At one point, we needed transportation for...

"The breakfast was very good with good variety of western and Asian options. The location of the hotel is excellent … very close to night market, restaurants and retail. My key objections: (1) I arrived around 11am. Even though the hotel had rooms available for my immediate checkin, the hotel staff insisted not to check us in unless we paid an extra fee. We left our luggage in the lobby and went out for lunch instead. Not the most accommodating staff and management. (2) most rooms in this...

"The staff at the Shining Central Hotel & Spa are all extremely kind. They are very helpful and attentive. The hotel itself was extremely clean and well looked after. We used the spa service as well which was great. They make it feel like a home away from home! "

"Das Zimmer war etwas klein, aber für unseren Aufenthalt hat es gepasst. Es war sehr sauber und das Personal war sehr freundlich und zuvorkommend. Frühstück ist im obersten Stock und hat eher eine kleine Auswahl."

"Great location, fantastic service, caring staff, delicious breakfast with really good cappuccino!"

"素晴らしいコンシェルジュサービス。 観光もレストラン探し、予約もこちらの要望を適確に理解してくれるので、お任せできます。 そして、Old quarterが目当てならロケーションも最高です。"

"Incredible hospitality and friendly staff. "

"Staff friendly and helpful Quiet and clean room"

"Our stay was wonderful, the hotel is very conveniently located in the old quarter, staff was exceptionally helpful and accommodating. "

"We enjoyed the location, right in the heart of old town. It was quiet and calm in the hotel. The staff were fantastic and kind. Gym was small but enough to meet "