Hotel Keluarga di Castro Valley

"Clean room- no!!! The hardwood floor was so dirty our feet turned black and so did the towel outside the shower door! Mirrors hung had broken frames, and the room smelled like smoke! Staff- rude! Came knocking on our room door asking what’s going on as if we had done something wrong. Said that we were stomping and yelling, which is total false. She even threatened to call the police on us. Parking- minimal. But there was some! Air conditioning- not too powerful!"

"The room was not very clean. Our daughter found cans behind the bed. And we had to request body wash and toilet paper."

"Amazing decor and a secured parking. The beautiful garden was a unique experience and worth staying at this property. Very walkable from Palace of Fine arts and very close to bus stop to travel on either side of the town."

"Place has had some recent improvement. Still 3rd world kind of place. The sign out front should be a tip off....repaint it! Rather difficult access. Very limited parking. Photos of the property online are way too flattering. Pretty rough but serviceable."

"The breakfast was very good, with the waffle maker available. The room was extremely clean and just felt slightly in need of repair, but I liked the bedding and the air conditioning worked well. The staff were very kind including giving me a much needed toothbrush when asked for. The hotel parking was plentiful. I was very happy with my stay and would recommend to others."

"The hotel is a little bit old, but it’s clean. It’s beautiful. The island itself is gorgeous."

"OKAY"