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Reviews of YHA Cambridge - Hostel

4 out of 5
YHA Cambridge - Hostel
97 Tenison Road, Cambridge, England

Reviews

8.4

Very good

Rating 10 - Excellent. 79 out of 195 reviews" "
Rating 8 - Good. 85 out of 195 reviews" "
Rating 6 - Okay. 21 out of 195 reviews" "
Rating 4 - Poor. 6 out of 195 reviews" "
Rating 2 - Terrible. 4 out of 195 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Ellie

Stayed 1 night in Nov 2023

6/10 Okay

Doak M

Liked: Cleanliness, staff & service
Disliked: Amenities
Good price. Good value.
Stayed 1 night in Oct 2023

8/10 Good

Erin

Liked: Staff & service, amenities, property conditions & facilities
The location was very good. It was close to the train station and in an area with plenty of food options. It was also only a short walk to the historic college area. There is a locker provided in the rooms but you must provide your own lock.
Stayed 2 nights in Sep 2023

10/10 Excellent

Xiaojun

Stayed 2 nights in Sep 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great common areas, including a highly functional kitchen (although you'll need pocket knives) and a quiet living room and courtyard. Good secure bike storage. Laundry is cheaper than actual laundromats. The cleaning staff are incredibly hard working and their efforts are impressive to see. Cambridge is small, so it's a short walk or bike to most places.
Stayed 6 nights in Sep 2023

10/10 Excellent

Eileen

Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Stayed 1 night in Aug 2023

8/10 Good

Yolan, Bristol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here, even if it was just for a night. For my first stay in a Cambridge hostel, it was an unexpectedly pleasant experience. Rooms were clean and had everything I needed. I’m not too picky and the size of the bed was just right for me, but maybe someone taller might have found it less comfortable. They also have a self-catering kitchen for those who prefer to make their own meals (definitely cheaper), and the kitchen was well equipped. I didn’t get to try the breakfast opinion, maybe next time when I come round. I’ll highlight some other things; - Super friendly staff and extremely helpful. I would like to commend the lady receptionist who assisted me in printing documents last minute. She was a real life saver. - They also have a baggage room where you can keep your belongings even if you’re checking out or whilst your room is being prepared. So, I felt quite safe leaving my things there. - The area around seems nice and there are various restaurants nearby. Overall, would definitely come again. Good value for money.
Response from Elnura on 17 Mar 2023
Hello, Yolan! Thank you so much for your kind review, we appreciate it. We happy you enjoyed your stay with us and glad our staff was helpful and friendly. Hope you will have a chance to try our breakfast next time. Kind regards, YHA Cambridge.

8/10 Good

Georgine

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Arizona loves the property
The place is wonderful for a stay. But the room was really warm. The food establishment was good and quite convenient. The hostel was a Good location as well.
Stayed 1 night in Mar 2023
Response from YHA Cambridge on 15 Mar 2023
Hi Georgine, thank you so much for leaving us a review! I'm sorry to hear that you found the room too warm. Should you stay with us again, please feel free to come down to reception and we will do what we can to help.

10/10 Excellent

Bonheur

Liked: Cleanliness, staff & service, property conditions & facilities
Response from YHA Cambridge on 15 Mar 2023
Thank you for leaving us a review!

8/10 Good

Carolyn

Business traveller
Liked: Staff & service
Disliked: Room comfort
Back packers gem.
Top value for money, fab position, great staff, friendly most basic accommodation, nice to have kitchen and laundry. but don’t forget your ear plugs, face mask, and if you need a soft bed pack a topper. But a bit of a gem really.
Stayed 1 night in Nov 2022
Response from Kea on 29 Nov 2022
Thank you for taking the time to leave a review Carolyn! We hope to welcome you back soon.

10/10 Excellent

Kam Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from YHA Cambridge on 15 Mar 2023
Thank you for leaving us a review!

4/10 Poor

W K

Disliked: Staff & service
Stayed 1 night in Jul 2022
Response from YHA Cambridge on 15 Mar 2023
Thank you for leaving us a review!

10/10 Excellent

Gilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from YHA Cambridge on 15 Mar 2023
Thank you for leaving us a review!

8/10 Good

Christine

Stayed 1 night in Jun 2022
Response from YHA Cambridge on 15 Mar 2023
Thank you for leaving us a review!

8/10 Good

Susan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff are very good. The property was very clean. Value for money and location not far from train station. I recommend the cappuccino.
Stayed 2 nights in Jun 2022
Response from Alex on 18 Jun 2022
Dear Susan, Thank you for taking the time to complete a review. I am very glad to hear that you enjoyed your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, great breakfast
A cheap no frills stay, decent sleep, with a brilliant breakfast option to kick start the day.
Stayed 1 night in May 2022
Response from Alex on 18 Jun 2022
Dear David, Thank you for taking the time to write a review. I am glad that you enjoyed your stay, and I will pass your compliments on to the chefs.

6/10 Okay

Alex

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Was grand
The private room was what’s expected and I was happy with that but I left some valuable items in the room and I have tried to ring 25 times across two days to ask them to check if they’re still there and there has still been no answer
Stayed 1 night in May 2022
Response from Alex on 18 Jun 2022
Dear Alex, Thanks for taking the time to write a review. I am glad that you enjoyed your stay, however I am sorry for the lack of communication in regards to your lost property. If you have yet to hear from the YHA office, please try emailing us at: cambridge@yha.org.uk , and we will get back to you as soon as possible.

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most neat hostels I have ever stayed at.
Stayed 1 night in May 2022
Response from Charlotte on 17 May 2022
Thank you very much for taking the time to leave us a review. I am glad to hear you enjoyed your stay.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great YHA.
A nice YHA. Stayed one night, staff seemed really good. It was clean and well run.
Stayed 1 night in May 2022
Response from Charlotte on 17 May 2022
Thank you for your kind review! I am happy to hear that you enjoyed your stay and hope to welcome you again soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Everyone was very helpful
Stayed 1 night in May 2022
Response from Charlotte on 17 May 2022
Thanks for taking the time to leave a review! I'm glad that you enjoyed your stay and hopefully we'll welcome you again in the future!

6/10 Okay

Jenny

Travelled with group
Liked: Cleanliness, property conditions & facilities
Not good value for money for a couple
Location is close to the train station. No no-site parking, and free on-street parking is mainly from 8pm - 9am, although a few spots from 6pm - 9am. Be warned that the traffic warden was there from 8:50am. Guy on reception in the evening was friendly and helpful, but the lady on the morning was rather rude and unhelpful when we asked for advice about where we could park the car after 9am. ("I don't drive"?! If you work on a reception desk you would imagine that even if you don't drive yourself, you would be capable of assisting visitors to the city with this fairly basic question...). Auto-sensors in toilets go off too quickly and leave you waving your arms around in the dark whilst trying to locate the toilet roll... Breakfast at £10 seemed rather expensive, and there are some lovely options along Mill Road that I'd recommend instead as long as you don't have a 7am start. The individual lights and phone charging points at each bed were good. The mattresses were plastic covered, so noisy if you were on the bottom bunk. Noise from other guests (banging on doors very late at night/ early in the morning) and room too hot and stuffy, so not a great night's sleep. For a couple, the fees working out at about £67- I'd recommend you splurge another £10 or so and find a B&B alternative with parking, as I don't think this represents good value for money, especially not if you come with a car.
Stayed 1 night in Apr 2022
Response from Alex on 18 Jun 2022
Dear Jenny, Thank you for taking the time to leaving a detailed review. We are sorry to hear that it was not up to your expectations, and we will take everything you have said into consideration.

8/10 Good

Thais

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for short stays
Stayed in a double ensuite room, the bed was reasonably comfortable. The shower is amazing, strong pressure, perfect to relax after a long day out exploring. The staff is friendly.
Stayed 1 night in Apr 2022
Response from Ruth on 9 Apr 2022
Hi, we are so glad to hear that you enjoyed your stay. We hope you'll be back soon :) Best wishes Ruth YHA Cambridge

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spotless property, recently renovated, excellent value.
Stayed 1 night in Mar 2022
Response from Jacob on 22 Mar 2022
Hi John, Thanks very much for your review. We're glad you enjoyed your stay and look forward to seeing you again soon. Kind regards, Jacob

6/10 Okay

Jon

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2021
Response from Charlotte on 4 Jan 2022
Thank you for your review.

10/10 Excellent

Danish

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick and easy check in and check out. The rooms were nice and tidy as well.
Stayed 1 night in Dec 2021
Response from Laura on 7 Dec 2021
Hi Danish, Thank you so much for your time and review! We try to offer our best services since you check in until you check out; we're glad you found your room nice. We hope to see you back at YHA Cambridge! Best wishes, Laura

10/10 Excellent

Toby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Best wishes, Herman, YHA Cambridge on 2 Dec 2021
Thanks, Toby! Glad you enjoyed your stay.

10/10 Excellent

R

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
There was a period of about 2 hours from about 6.30 am when someone was walking up and down the corridor regularly with very heavy footsteps, not trying to keep noise to a sensible level, and slamming doors. As a sleep apnoea sufferer this made it a very difficult night for me and l felt it necessary to leave the City asap to get home and get some sleep rather than spending more time in Cambridge.
Stayed 1 night in Nov 2021
Response from Best wishes, Herman, YHA Cambridge on 2 Dec 2021
I'm sorry you were woken up so early. We do try to manage noise levels as best as we can, but cannot control everything. We do supply free earplugs for light sleepers, next time you're here.

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and affordable
Great stay, excellent location, lovely staff, clean and comfortable
Stayed 4 nights in Aug 2021
Response from Herman, YHA Cambridge on 31 Aug 2021
Hi Lois, we are so pleased you enjoyed your stay with us. Thanks for leaving us a review and we hope to see you soon!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021
Response from YHA Cambridge on 15 Mar 2023
Thank you for leaving us a review!

10/10 Excellent

Amelia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from YHA Cambridge on 15 Mar 2023
Thank you for leaving us a review!

8/10 Good

Giogina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YHA Cambridge
YHA Cambridge is always a great stay! They were up to standard with cleanliness as they locked the showers and you had to book a time slot as they would clean the shower straight after usage! Always a pleasure to use this hostel!
Stayed 1 night in Jun 2021
Response from YHA Cambridge on 15 Mar 2023
Thank you for leaving us a review!

2/10 Terrible

Bridie

Stayed 7 nights in Dec 2020
Response from YHA Cambridge on 15 Mar 2023
Thank you for leaving us a review.

8/10 Good

Verified traveller

Liked: Cleanliness
Thé place, thé staff, thé bed , what i didn't like: no information is given about thé breakfast, whethet they do or not where what
Stayed 1 night in Feb 2019
Response from YHA Cambridge on 15 Mar 2023
Thank you for taking the time to leave us a review!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What more do you want for the money ?
We arrived at 1am. The Receptionist was welcoming and efficient. Our room was excellent. And everything worked.
Stayed 1 night in Jan 2020
Response from Michal on 28 Jan 2020
Hi Jennifer, Thank you for giving us a review, we will look forward to your future stays with us. Kind regards, Michal

10/10 Excellent

Keith, Chicago, IL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. It is located between the coach bus stop and the train station. This gave me more options in transportation. The place is generally clean and seems to be well managed.
Stayed 1 night in Jan 2020
Response from Sandra on 13 Jan 2020
Thank you for your review :) We are glad to hear you enjoyed your stay with us. We hope to see you again! Best wishes

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Some hair on my pillow. Mattress is too thin and uncomfortable.
Stayed 1 night in Jan 2020
Response from Sandra on 13 Jan 2020
Hello! Thank you for letting us a review. We are sorry to hear that. If you let us know we would always be happy to change your pillow cover. Best wishes

10/10 Excellent

SUTHASINEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Sandra on 13 Jan 2020
Thank you for your rating! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HA Cambridge
The breakfast buffet is optional and costs 6.75 GBP. There are lockers in the luggage storage room which costs 2-3 GBP to rent, depending on size. You can also leave your bags in the luggage room outside the lockers at your own risk.
Stayed 1 night in Dec 2019
Response from Sandra on 25 Dec 2019
Hi there! Thank you for your review, we are glad to hear you enjoyed. Best wishes YHA Cambridge

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from Irma - YHA Cambridge on 26 Dec 2019
Hello! Thank you for your rating. We would love to hear where we can improve our service for next time. Kind regards

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality budget accommodation YHA hostels
Brief stopover in YHA hostel. As always a friendly warm welcome....staff went out of their way to be helpful. Very convenient location close to the Railway Station and short walk from the centre. Obviously budget accommodation but to a high standard and shared facilities all clean and again to a high standard. Small bar and snacks available and comfortable lounge.
Stayed 1 night in Dec 2019
Response from Beatriz on 19 Dec 2019
Hello Richard, Thank you so much for your lovely review! We are happy to know that you enjoyed your stay with us and that the staff, accommodation and location were up to standards. Hope to see you other time! Beatriz YHA Cambridge

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from Irma - YHA Cambridge on 26 Dec 2019
Hello! Many thanks for taking the time to rate us. Best regards

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Irma - YHA Cambridge on 26 Dec 2019
Hi there! Thank you for your five star review! Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the facility provided everything I needed.
Stayed 1 night in Nov 2019
Response from Beatriz on 19 Dec 2019
Dear guest, Thank you so much for taking the time to leave a review! We are glad to hear that you had a pleasant stay and you appreciate our hard working team. Hope to see you soon, Beatriz YHA Cambridge

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good size room. Very good breakfast. Staff could not have been more helpful.
Stayed 1 night in Nov 2019
Response from Michal on 24 Nov 2019
Hi, Thank you for taking your time to leave us a review! We will look forward to welcoming you in the future. Kind regards, Michal, YHA Cambridge

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It feels like everything has been thought. Even the small things. Also, it's nice to stay somewhere that is environmentally conscious.
Stayed 1 night in Nov 2019
Response from Herman, YHA Cambridge on 17 Nov 2019
Hi, thanks for your feedback! We love what we do and have a passion for trading as consciously as possible! Safe travels!

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Herman, YHA Cambridge on 11 Nov 2019
Thanks for your response, Douglas!

8/10 Good

Lai Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay Able to keep luggage before and after check in and out Very cheap laundry just around £ 2.5 for wash and £ 1 for dryer, cheaper than I have in london
Stayed 1 night in Oct 2019
Response from Herman, YHA Cambridge on 11 Nov 2019
Thanks for letting fellow travelers know about our facilities, Lai