Private kitchen
Check availability

Reviews of River Court Apartments by Paymán Club

3.5 out of 5
River Court Apartments by Paymán Club
Ferry Lane, Cambridge, England

Reviews

6.4
Rating 10 - Excellent. 1 out of 23 reviews" "
Rating 8 - Good. 11 out of 23 reviews" "
Rating 6 - Okay. 5 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 4 out of 23 reviews" "

7.2/10

Cleanliness

5.0/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Alastair

Travelled with family
Disliked: Room comfort
Dreadful Dump
We were very disappointed with our accommodation. This was supposed to be a ‘Deluxe Apartment’. It was far from that! To start with the instructions for the car park didn’t say to use the fob to open the gate. The flat was shabby with peeling paint. The heater in the living room only blew out cold air. The whole place was damp. The kitchen stank of curry and we had to keep to door shut to stop the smell spreading everywhere. The beds were highly uncomfortable. The hardest I’ve ever had the misfortune to sleep on. In no way did this place look anything like the advertised pictures. It was so bad we couldn’t stay another night and ended up booking elsewhere.
Stayed 2 nights in Dec 2023

6/10 Okay

Stephen

Business traveller
Disliked: Cleanliness
Wasn’t very clean - especially the bathroom
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Travelled with family
Liked: Room comfort
Locate in a quiet area, not far from the center, confortabile and practical
Stayed 6 nights in Jul 2023
Response from Madison on 19 Jul 2023
Dear Daniel,Thank you so much for taking the time and leaving us a positive review! We're so glad you liked the location of the property and found it practical and comfortable!We hope to have the chance to accommodate you again soon.Best,Madison

8/10 Good

DEBORAH

Stayed 3 nights in Jun 2023

2/10 Terrible

Kat

Travelled with group
Disliked: Amenities, property conditions & facilities
got to the hotel and was no way in, phoned the number and a rude lady answered saying we had not payed the deposit but this was not stated anywhere after waiting for two hours in the cold was told we could not stay and had to find another hotel on New Years ever aweful service in a awful area do not go here
Stayed 1 night in Dec 2021

8/10 Good

Lucy

Liked: Cleanliness, room comfort
Pleasant studio apartment in a convenient location
Pleasant studio apartment in a convenient location; secure parking; convenience store and pub nearby. Lovely riverside stroll into city centre. Only grumble was getting in; slow communication from hosts - they wanted me to pay a damage deposit and sign an agreement of terms, but didn't warn me that they would send a link, and forgot to send the link until I nagged them.
Stayed 7 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
reat stay
Great location
Stayed 2 nights in Jun 2020

8/10 Good

torsten

Business traveller
Liked: Cleanliness
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

yoong thye

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2019

8/10 Good

James

Business traveller
Liked: Property conditions & facilities, room comfort
Slightly below standard but quick response to issues
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovation is great and studio is very comfortable. The only down side is the check-in process. It is relatively straight forward once you receive the email on how to check in but I had to email numerous times, including on the check-in day to receive any information on the process. The same is true for other guests that I had to help check-in.
Stayed 11 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Worst is communication ever
Took me three hours to check-in after contacting them many times then the heating packed up and no one came to fix it was freezing all night worst place ever communication not very good in fact was disgusting And then they apologise and offer 20% refund told him not interested as been let down too much rather give the review so other people can know
Stayed 1 night in Oct 2019

6/10 Okay

Assan

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

4/10 Poor

Ash

Stayed 1 night in Aug 2019

6/10 Okay

Genevieve

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Reclamation
Bonsoir , nous sommes arrives un vrndredi soir avec un lit non equipe en drapt , malgre de nombreuses relances telephoniques et mails nous avons enfin eu des draps qu'on nous a livre et depose devant la porte de notre appartrment la veille de notre depart , je souhaiterais obtenir le remboursement de cette location payee d'avance Meilleures salutations Genevieve Muller
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2019

4/10 Poor

John

Disliked: Cleanliness
A puzzle
It was an experience and an unexpected adventure. To gain access to the apartment we had to make a few telephone calls to clear a deposit and wait for further instructions... apparently these instructions were previously sent to me? The area is slightly out of walking reach to the centre but the No. 2 bus ran every 10 minutes. We are a family of 5 and expected beds for all of us, as stated there was to be two double beds and a bed settee.. the bed settee did not exist, leaving the three kids in one bed! The cleanliness of the apartment wasn't to our standard, the oven, bathroom were not perfectly clean and there was no cleaning materials available to clean up anything. We were there for three days and there was no housekeeping, therefore the basic cleaning material would have been useful. There was some renovations going on in the building, therefore some dust made the entrance look untidy but at least the workmen were very friendly and helpful.
Stayed 3 nights in Jul 2019

8/10 Good

cecilie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
apartamento amplo e com as comodidades completas de cozinha
Stayed 2 nights in Aug 2019

8/10 Good

Christer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No estaba limpio...
No había limpiado el baño. Mejor me evito describirlo... Buena situación y precio pero si pueden reservar un sitio más decente, es preferible.
Stayed 1 night in May 2019
Response from Peymans Team on 27 May 2019
Queridos, Gracias por tomarse el tiempo y por dejarnos un comentario. Lamentamos los inconvenientes que haya enfrentado durante su estadía. Si nos informaran que el apartamento estaba sucio, habríamos enviado a alguien de nuestro personal de limpieza para que lo limpie. Sin embargo, esperamos darle la bienvenida de nuevo en el futuro. Atentamente