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My Hotel Bukit Mertajam

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Superior Room (With Sofa) | Desk, blackout curtains, iron/ironing board, free WiFi
Family Suite, 2 Bedrooms | Living area | 37-inch flat-screen TV with cable channels, TV
Standard Room, No Windows | Desk, blackout curtains, iron/ironing board, free WiFi
Superior Room (With Sofa) | Desk, blackout curtains, iron/ironing board, free WiFi

Overview of My Hotel Bukit Mertajam

My Hotel Bukit Mertajam

2.0 star property

3.7/5 Good

Top rated for eco-friendliness (4.0/5)

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Room service
  • Housekeeping
No.2 Lorong Seri Jaya Taman Seri Jaya, Bukit Mertajam, Penang, 14000

Explore the area

  • Popular LocationSt. Anne's Church10 min walk
  • Popular LocationBukitโ€‹ Mertajam Hospital6 min drive
  • Popular LocationAEON Mall Bukit Mertajam6 min drive
  • AirportPenang (PEN-Penang Intl.)46 min drive

Room options

About this area

Bukit Mertajam

My Hotel Bukit Mertajam is located in Bukit Mertajam. AEON Mall Bukit Mertajam and Sunway Carnival Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Penang Bird Park. Looking to enjoy an event or a match while in town? See what's going on at Negeri Pulau Pinang Stadium.

What's nearby

  • St. Anne's Church - 10 min walk
  • Bukitโ€‹ Mertajam Hospital - 6 min drive
  • AEON Mall Bukit Mertajam - 6 min drive
  • Megamall Pinang - 11 min drive
  • KPJ Penang Specialist Hospital - 12 min drive

Getting around

  • Penang Sentral - 23 min drive
  • Penang (PEN-Penang Intl.) - 42 min drive

About this property

My Hotel Bukit Mertajam

Property highlights
My Hotel Bukit Mertajam provides everything that you need. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A lift, meeting rooms and a water dispenser
  • A vending machine and a 24-hour front desk
Room features
All guest rooms at My Hotel Bukit Mertajam include comforts, such as air conditioning, as well as amenities, such as complimentary wireless Internet access and Desk chair.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 37-inch flat-screen TVs with cable channels
  • Daily housekeeping, electrical adapters/chargers and desks


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1โ€“2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Room service available


  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • A meeting room


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Wheelchair-accessible path to lift


  • Shared fridge

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains


  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels


  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee


  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Slippers

More properties to consider

See similar properties



Check-in time starts at 2 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 30 per day.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100 per accommodation, per stay
  • A tax is imposed by the city: MYR 2 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

My Hotel Bukit Mertajam
My Bukit Mertajam
My Hotel Bukit Mertajam Hotel
My Hotel Bukit Mertajam Bukit Mertajam
My Hotel Bukit Mertajam Hotel Bukit Mertajam

Frequently asked questions

Is My Hotel Bukit Mertajam pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 16 Oct 2022 start from RMย 84.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at My Hotel Bukit Mertajam?

Self-parking is free at this property.

What time is check-in at My Hotel Bukit Mertajam?

Check-in begins at 2 PM.

What time is check-out at My Hotel Bukit Mertajam?

Checkout is at noon.

Where is My Hotel Bukit Mertajam located?

Situated in Bukit Mertajam, this hotel is 0.5 mi (0.8 km) from St. Anne's Church and 2.8 mi (4.5 km) from AEON Mall Bukit Mertajam. Sultan Abdul Halim Ferry Terminal and Bukit Batu Kawan are also within 9 mi (15 km).

Can I cancel my reservation for free at My Hotel Bukit Mertajam and receive a full refund?

Yes, My Hotel Bukit Mertajam offers free cancellation on select room rates, because flexibility matters! Please refer to My Hotel Bukit Mertajam cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 7 out of 24 reviews
5 - Excellent 29%
Rating 4 - Good. 7 out of 24 reviews
4 - Good 29%
Rating 3 - Okay. 7 out of 24 reviews
3 - Okay 29%
Rating 2 - Poor. 1 out of 24 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 24 reviews
1 - Terrible 8%




Staff & service




Property conditions & facilities



5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location. Large room for family. Friendly staff.
Stayed 1 night in Jul 2022

4/5 Good

Stayed 1 night in May 2022

4/5 Good

Stayed 1 night in May 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Temporary stay.
Stayed 4 nights in Aug 2021

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel !!
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and good
Room size was good, had a window, bathroom was clean and aircond was cold, tv only had 3 channels though.. they had fox movies which was good enough to keep your self entertained when you are in the room, food court close by, has very good food โ€œnon halal thoughโ€
Stayed 2 nights in Sep 2019

1/5 Terrible

Verified traveller
Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
the staff were fair, but the room smell like ,as if they kept dogs in it. the beddings just extremely bad smell, the bathroom was just disgusting, towels smell like old dirty socks. it was just a nightmare , have to left the property after 3 days, just as my business was over. even though i paid for 6 nights. expedia should see every property before making advertisement. this property is a poor one and i was fooled by expedia and i lost money as i have to leave for another hotel.
Stayed 7 nights in Jul 2019

4/5 Good

Verified traveller
Stayed 2 nights in Jun 2019

3/5 Okay

Verified traveller
Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Towels were stains and dirty looking Location convenien t for local foods at coffee shops
Stayed 2 nights in May 2019