Residency Hotels Astor Metropole is located in Spring Hill, a neighborhood in Brisbane, and is in the entertainment district and near the beach. The area's natural beauty can be seen at Roma Street Parkland and Brisbane City Botanic Gardens, while Brisbane Showgrounds and Lone Pine Koala Sanctuary are popular area attractions. Looking to enjoy an event or a game? See what's going on at Suncorp Stadium or The Gabba. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Near Queen Street Mall and Treasury Casino, Residency Hotels Astor Metropole provides a terrace, laundry facilities, and conference space. Guests can connect to free in-room WiFi.
Other perks include:
An outdoor pool
Self-parking (surcharge), 1 meeting room and tour/ticket information
Concierge services, a computer station and a lift
Multilingual staff, a TV in reception and luggage storage
Room features
All 142 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
Shower/bath combinations and hairdryers
Fridges, microwaves and toasters
Languages
Chinese (Mandarin), English, Farsi, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi; wired internet (AUD 5 per day)
Available in some public areas: Free WiFi and wired internet
Parking and transport
Height restrictions apply for on-site parking
Parking on site (AUD 14.90 per night)
Limited on-site parking
Things to do
Outdoor pool
TV in common areas
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of towels on request
Concierge services
Daily housekeeping
Multilingual staff
Tour and ticket assistance
Business services
237 square feet of conference space
Computer station
Meeting room
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lift
Wheelchair accessible (may have limitations)
More
15 floors
Building
Built in 2002
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Pillowtop mattress
Premium bedding
Bathroom
Hair dryer
Shower/bathtub combination
Towels
Entertainment
LCD TV with satellite channels
Food and drink
Coffee/tea maker
Limited room service
Microwave
Refrigerator
Toaster
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: AUD 200 per accommodation, per stay
Breakage deposit: AUD 200 per stay
We have included all charges provided to us by the property.
Optional extras
Cleaning/housekeeping/linen are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Parking height restrictions apply
Property is also known as
Astor Metropole
Astor Metropole Spring Hill
Citiline Astor Metropole
Residency Hotels Astor Metropole Hotel
Residency Hotels Astor Metropole Spring Hill
Best Western Astor Metropole Hotel Apartments
Residency Hotels Astor Metropole Hotel Spring Hill
Frequently asked questions
Does Residency Hotels Astor Metropole have a pool?
Yes, this property has an outdoor pool.
Is Residency Hotels Astor Metropole pet-friendly?
No, pets are not allowed at this property.
How much is parking at Residency Hotels Astor Metropole?
Limited spots are available.
Residency Hotels Astor Metropole Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Fawlty Towers ain't got mothing on this chaos! Clueless guy on reception couldn't find any reservations. Fire alarm sounded repeatedly. Garage door went psycho. Pool was out of order. Plaster hanging off the verandah ceiling. If you want comedy of the absurd this is your place otherwise avoid.
was told he wanted to charge me $400 deposit also , he spent good 1-2 hours being rude to me refusing my room that I HAD PSID FOR AT 12-2 am in the morning when I had work and was exhausted TRULY AWFUL EXPERIENCE AND I AM APPALLED AT AWFUL CUSTOMER SERVICE AND HIS REFUSAL REFUND EVEN THOUGH NO ROOM GIVEN ! I have never been so badly treated ! Spoke two other people guest at hotel whom both said he was awful them also ! One said they had broken aircon and was refused to be given a fan! disgusting ! I will tell all I can not book thru ur hotel the worst !