"There was no AC. being a listed building makes it hard to install AC. the room was so hot it was almost unbearable. One sash window could only open about 20cm at the bottom, as secondary double glazing had been installed it was not possible to open the top part. The other window only opened at the bottom but would not stay open so staff put a cushion there to keep it open. They gave us another fan which helped. Because of the heat in the room we could not close the curtains at night as that would hinder any ventilation and outside lighting was very bright. The beds were very comfortable and a sheet was provided so we did not have to use the duvet. We had requested a twin room but this was not provided till the following day.
the staff were very attentive and welcoming."
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