- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Beautiful hotel, beautiful setting. Great food and friendly staff.
Stayed 1 night in Mar 2020
Photo gallery
Guest reviews
Excellent
720 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Free WiFi
- Parking included
- Pet Friendly
- Spa
- Restaurant
- Gym
Map
Matching Road, Hatfield Heath, Bishop's Stortford, England
Explore the area
The Gibberd Garden10 min drive
Rhodes Arts Complex13 min drive
Bishop's Stortford Golf Club15 min drive
London (STN-Stansted)15 min drive
Choose dates to view prices
Classic Double Room
Photos of Classic Double Room
Classic Double Room
4.4/5 guest room ratingMore detailsRoom amenities
- 16 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
16 square metres m2 room with garden views
Internet – Free WiFi
Entertainment – 32-inch plasma TV with cable channels
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Portable fan and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityExecutive Double or Twin Room
Photos of Executive Double or Twin Room
Executive Double or Twin Room
4.7/5 guest room ratingMore detailsRoom amenities
- 6 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed or 2 Single Beds
6 square metres m2 room with garden views
Internet – Free WiFi
Entertainment – 32-inch plasma TV with cable channels
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, unspecified sofa bed and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Portable fan and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking, pet-friendly
Connecting/adjoining rooms can be requested, subject to availability
About this area
Bishop's Stortford
Located in Bishop's Stortford, Down Hall Hotel is in a rural location and near the airport. Pishiobury Park and Southern Parkland Country Park reflect the area's natural beauty and area attractions include Paradise Wildlife Park and The Gibberd Garden. Old MacDonalds Farm and Royal Gunpowder Mills are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Bishop's Stortford travel guideWhat's nearby
- The Gibberd Garden - 10 min drive
- Rhodes Arts Complex - 13 min drive
- Bishop's Stortford Golf Club - 15 min drive
- Mountfitchet Castle - 18 min drive
- The Henry Moore Foundation - 27 min drive
Getting around
- Sawbridgeworth Station - 9 min drive
- London (STN-Stansted) - 15 min drive
Restaurants
- Where to eat
- The Grill Room – Restaurant offering British cuisine. Serves breakfast and dinner.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self parking
Free extended parking
Food and drink
Full breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 19.50 per person
1 restaurant
1 bar
24-hour room service
Things to do
Full-service spa
Health club
Outdoor tennis court
Sauna
Steam room
Tennis
Family friendly
Dry-cleaning service
Free cots/infant beds
Rollaway/extra beds (surcharge)
Conveniences
Lift
Free newspapers in reception
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Wedding services
Languages spoken
English
Business services
Meeting rooms
Conference space (9591 square feet)
Outdoors
Garden
Picnic area
Terrace
Spa
4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - swedish
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Fireplace in reception
Room amenities
Bedroom
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Hypo-allergenic bedding
Portable fan
Premium bedding
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hairdryer
Shower/bathtub combination
Entertainment
32-inch plasma TV
TV channels
Food and drink
Coffee/tea maker
More
Connecting rooms available
Desk
Iron/ironing board
Safe
Policies
Check-in
Check-in between 3 PM and 5:30 AM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Use of the Eden Spa is not included in the room rate. Use of these facilities are available for a surcharge.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 20 per pet (varies based on length of stay)
Dogs only
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 40 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: GBP 19.50 per person (approximately)
- Pet fee: GBP 20 per pet (varies based on length of stay)
- Late check-out fee: GBP 10 (subject to availability)
- Rollaway bed fee: GBP 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
Frequently asked questions
Guest reviews
4.5
Cleanliness
4.3
Service and Staff
4.5
Amenities
4.3
Property condition
- Liked: Staff & service
- Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is just beautiful. The indoors was just as gorgeous. The room was perfect
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
- Disliked: Room comfort
Stayed 2 nights in Dec 2019