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Down Hall Hotel

4.0 star property
Hotel in Bishop's Stortford with full-service spa and health club

Choose dates to view prices

Photo gallery for Down Hall Hotel

Lobby sitting area
Lounge
Lounge
Property entrance
1 bedroom, premium bedding, down duvets, in-room safe
Down Hall Hotel combines countryside charm with comfort. Guests can book a hot stone massage, play tennis, or wander the gardens. The hotel offers in-room WiFi and multilingual staff to assist with any needs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet-friendly
The current price is RM678
RM814 total
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

1 bedroom, premium bedding, down duvets, in-room safe

Classic Double Room

8.6 out of 10
Excellent
(34 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
Portable fan
Down duvet
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

Executive Double or Twin Room

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Premium bedding
Down duvet
Portable fan
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, premium bedding, down duvets, in-room safe

Superior Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Plasma TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Portable fan
Down duvet
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

1 bedroom, premium bedding, down duvets, in-room safe

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Down duvet
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estate Patio Room

1 bedroom, premium bedding, down duvets, in-room safe

Estate Patio Room

Highlights

Patio
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Portable fan
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS

What's nearby

  • Hatfield Forest Country Park - 10 min drive - 9.6 km
  • The Gibberd Garden - 11 min drive - 9.3 km
  • Mountfitchet Castle - 15 min drive - 18.1 km
  • The Henry Moore Foundation - 19 min drive - 18.1 km
  • Epping Forest - 25 min drive - 27.3 km

Getting around

  • Sawbridgeworth Station - 9 min drive
  • London (STN-Stansted) - 15 min drive

Restaurants

  • ‪Queen's Head Inn - ‬9 min drive
  • ‪White Lion - ‬9 min drive
  • ‪Secret Garden - ‬9 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

Upscale hotel in a rural location
At Down Hall Hotel, you can look forward to a terrace, a garden and a playground. Treat yourself to a Swedish massage, aromatherapy or a facial at the on-site spa. The on-site British cuisine restaurant, The Grill Room, offers breakfast and dinner. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking and extended parking
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court and express check-out
  • Express check-in, a 24-hour front desk and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 98 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch plasma TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and portable fans

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

Is Down Hall Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Down Hall Hotel?

As of 23 Oct 2025, prices found for a 1-night stay for 2 adults at Down Hall Hotel on 17 Nov 2025 start from RM 678.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Down Hall Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Down Hall Hotel?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Down Hall Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 10 (subject to availability).

Where is Down Hall Hotel located?

Situated near the airport, this spa hotel is within 6 miles (10 km) of Pishiobury Park, Hatfield Forest Country Park and Saint Nicholas Church, Moreton. The Gibberd Garden and Rhodes Arts Complex are also within 9 miles (15 km).

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Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand place to stay in the country with lovely spa facilities.
Stayed 2 nights in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel. Staff are fantastic. Found food and drinks very expensive. Overall had a lovely stay
Stayed 1 night in Oct 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Down Hall Hotel. Our room was spacious with direct access to the garden. Great hospitality and delicious food at the restaurant. Our dog was so happy there! Thank you so much for hosting us!
Stayed 1 night in Sep 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent venue - super clean very helpful staff and an amazing massage . Nothing not to like !
Stayed 2 nights in Oct 2025

8/10 Good

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Aug 2025

8/10 Good

Rachel Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beautiful surroundings. Comfortable rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, room food spa was so relaxing, staff were helpful n friendly nothing to fault..would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

taz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and venue.
Stayed 1 night in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast choices were excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our anniversary here and absolutely loved it
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, stylish hotel set in gorgeous grounds. Friendly and helpful staff and excellent amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Our 2nd stay & will definitely stay again. Everything was great
Stayed 1 night in Aug 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been coming here since 2009. A wonderful place for a quiet retreat.
Stayed 1 night in Sep 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Great food
Stayed 1 night in Jul 2025

10/10 Excellent

I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good venu and quality hotel
Stayed 1 night in Aug 2025

8/10 Good

Gerald

Liked: Cleanliness, amenities
All good, will be back
Stayed 2 nights in Oct 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and great service.
Stayed 1 night in Jul 2025

10/10 Excellent

Omid

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, attentive staff Will stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, fantastic food in the garden restaurant
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We had a basic room. Very spacious and quiet but a little dated. The gardens and terrace are perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Maria Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely didnt disappoint

A truly luxurious and special hotel, beautifully decorated and maintained. Outstanding staff, lovely grounds to wander in, and excellent spa, we loved our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful and peaceful stay for my birthday - staff very kindly upgraded my room. I had the most relaxing facial at the spa which was worth every penny! I also really enjoyed the fish and chips from the restaurant. Cleanliness was overall good, but could've been improved when it came to stains on the sofa in the room, occasional hairs left on furniture and insects found in-between the window frames. I understand some of these can be difficult to remove, but that attention to detail would've have made the stay 10/10 for me.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, couldn’t do enough for you, polite, respectful and had a great sense of humour if you joked with them!
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Aug 2025