Room

Reviews of Mikie Holiday Resort & Hotel

3.5 out of 5
Mikie Holiday Resort & Hotel
Jalan Letjend Jamin Ginting, Berastagi, North Sumatra

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 54 reviews" "
Rating 8 - Good. 22 out of 54 reviews" "
Rating 6 - Okay. 14 out of 54 reviews" "
Rating 4 - Poor. 3 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Rehulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

TOO, my

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view, nice staff , will come again
Stayed 1 night in Dec 2018

10/10 Excellent

Setiawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to visit
What a nice place to visit with family. Me and my small family very enjoy this family room and the funland with connecting bridge from resort to play ground. They are also open restaurant and fast food here.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2018

8/10 Good

Nani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theme park facility good
Theme park facility very near to hotel and spacious room
Stayed 1 night in Jun 2018

6/10 Okay

Stanley

Liked: Cleanliness, room comfort
Nice place
The hotel is ok.

10/10 Excellent

JunJun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place
Good location,best with funland for children

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
The hotel was really nice and clean and the staff were friendly.
Stayed 1 night in Sep 2017

6/10 Okay

anni

Liked: Staff & service
Good service, but too quiet.
Everything was closed in Mikie Hotel. Swimming pool and arcade. But good service though.
Stayed 1 night in Aug 2017

8/10 Good

andy

Liked: Cleanliness, property conditions & facilities, room comfort
overall good.nice view.suitable for family with little children.but service was quite slow.
Stayed 2 nights in Jun 2017

2/10 Terrible

Christine

Disliked: Staff & service, room comfort
Room was very noisy on roof-top water sound and the other standard room was given mikki value room? Super small.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
My first time at this hotel.. Feel comfort & good service.

10/10 Excellent

LAI LING, medan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, clean and friendly service
i enjoy stay there and very comfortable

10/10 Excellent

kim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Meilani, Pekanbaru

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The receptionist is not friendly.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant Stay. Would Not Recommend
Stayed here for 2 nights. Not impressed by this hotel. - The hotel itself is situated outside of Berastagi and is not easy to access the town from. - We were put in a room around the side of the hotel with no windows and close enough to the road that you could literally feel the vibrations of passing traffic. - Tried to organise a tour with reception but very unhelpful with this. They were also very unhelpful with organising a taxi at the end of our stay. - The hotel restaurant was irritating if eating for 2. Nearly all meals were set up for 3-5 people and no changes to the menu were possible to make one of these large meals for 2 people.

10/10 Excellent

Ivan, Medan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice..

6/10 Okay

Gary, Brisbane, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities
OK ROOM, VASTLY OVERPRICED
We stayed in a Value (budget) room in peak season (16 to 17 July) because it was the only hotel we could find online for this period in this location (these dates were the only period we could manage during our visit to Indonesia). The room was okay (although small) with a nice bed, TV that showed some english language channels, and a shower that alternated between hot and cool every couple of seconds. Wifi was fairly good. Hotel is several kilometres from town centre (although local transport is cheap and very regular), and a considerable distance from Sibayak (our sole reason for being here). Compared to other hotels/homestays we stayed in during a month in Sumatra this was vastly overpriced but maybe it might be better value during off-peak seasons. We only ate breakfast at hotel, and there was a vast range of asian and western style foods at this time of day. If price was 50% cheaper, I would be more likely to rate it higher.

8/10 Good

heinz, berlin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
nice stay outside downtown.nice pools
simle room. clean.modern.shower changes hot and cold itself. breakfast buffet is ok.

10/10 Excellent

Sharul Nizam, Bukit Mertajam, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay and value for money.
It was an amazing experiences. The hospitality was great. The food was delicious. The location was good. The ambiance was great. The landscaoe was beautiful. My family and I are happy with our stay during our vacation.

8/10 Good

ALBERT, England

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good, Nice ; Value: Reasonable; Service: Good; Cleanliness: Pleasant; Only suitable for families

4/10 Poor

Ozziefusspots , Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room reeked of mould smell from the bathroom.
Stayed at the Mikie Hotel for 1night in Jan. At a casual glance the hotel appears of quite good standard - I feared the crumbling cottage that you can get in these highlands. However upon closer inspection it was not in the best condition. Staff appeared inexperienced. Firstly I specifically requested a King bed and without informing me until I entered my room they gave me a twin bed. The poster told me that it's because they haven't cleaned the King bedroom in that wing. The resort appeared quite empty so I don't see why they couldn't move me elsewhere for a King bed. I would have pushed for a room change but given I was only going to be there for 1 night I couldn't be bothered. A mistake as it turned out that they do not clean mould properly. After you shower the smell of mould is quite overpowering and it was so bad it pervaded the entire room. The room furniture is also incredibly grubby - scratches everywhere and a sad looking orange chair. To call this a resort is a farce. All in all extremely unimpressed with this place. Next time I head to Lake Toba I will not bother staying overnight at Berastagi.

10/10 Excellent

Surianto, Medan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great

10/10 Excellent

Family Traveller, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Location
Excellent rooms , very friendly staff , and the food is Great ! Just next to the Mikie Fun Land theme park which caters rides for young kids and older thrill seekers ! Overall an excellent experience for the family !

6/10 Okay

Nik, Malaysia

Liked: Cleanliness
The room is just Ok to me. Behind the mickey funland

10/10 Excellent

Lisa, Medan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place for rest
comfortable dan very enjoyed

6/10 Okay

Verified traveller

8/10 Good

AA, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to relax
it was great...will come again next time.

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Eka Putra Chandra

Disliked: Room comfort
Small room
mikie value was a small room but overall it's just so so

6/10 Okay

ms leong

Disliked: Property conditions & facilities, room comfort
small room , small toilet ,bad shower
this hotel for me just so so ,i stay at the standard small room without window,toilet shower terrible water suddenly change to very hot or very cool like water out from the refrigerator,i tell to the room service and reception no body come up to repair it, for me the thing can be accepted at this hotel only the breakfast quit nice and big swimming poor, next time if i come back to brastagi i will not chose this hotel again, because i can't stand the shower

8/10 Good

Raymond Neogh

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for family which have kids
Execellent and my kids have fun in Funland.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, room comfort
Séjour à Berastagi!
Hôtel en rénovation, il n'y a pas 3 restaurants mais bien un seul qui est ouvert! Personnel accroché à la réception, déjeuner sous forme de buffet très bon! C'est un peu loin du centre de Berastagi!
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Hotel waarbij de gloriedagen al wel even achter de rug liggen. Koud zwembad en bijzonder luidruchtig. Voor 1 nacht ok, voor meerdere niet aan te raden.
Stayed 1 night in Jul 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best recommended hotel
Secara keseluruhan sangat baik
Stayed 1 night in Nov 2018

8/10 Good

juliwati

Liked: Staff & service, property conditions & facilities
Not bad
Yah.. tidak ada hotel lain yang bs di banding si.. karna mikie funland adanya di mikie holiday, masa di cs nya cuman 1 org yang melayani, tang mau check in banyak org..
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Natalia

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Ok
Stayed 2 nights in Feb 2018

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Rent och snyggt hotell nära nöjespark.
Rent och snyggt hotell med en nöjespark runt hörnet. Blev dock lite överraskad av att det som på webben marknadsfördes som "standard-rum" visade sig vara ett budget-rum utan fönster. Men det var det billigaste rummet jag bokade så det kanske var att vänta. Hotellpersonalen var trevliga, men lite misstänksamma. Till exempel informerades vid incheckning om böter för att flytta ned madrasserna på golvet (antagligen för att få fler sovplatser i rummet) och receptionisten hade radiokontakt med städpersonalen vid utcheckning för att kontrollera rummets skick.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Super_nong, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมตอดสวนสนุก
ห้องสะอาดดูทันสมัย มี 2 โซนโซนรีสอร์ท กะโซน Vallue เหมาะสำหรับครอบครัว อากาศดี

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
baru pasti bersih
Kami sengaja memilih hotel Mikkie krn hotel tsb baru. Dg harapan semuanya baru dan bersih. Ketika kami tiba harapan itupun terwujud Mencari hotel baru dg harga terjangkau adalah pilihan kami utk travel bersama Salam

8/10 Good

robin, sibolga

Disliked: Cleanliness
Hotel bagus, lengkap dengan permainan
Hotel yg bagus, sayang abu vulkanik masih banyak, jd liburannya kurang fresh

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Mittelklassehotel mit Swimming Pool
Das Mikie Hotel ist ein angenehm sauberes Hotel. Das Hotelteam ist freundlich. Allerdings ist es am Wochenende dort sehr laut, da dann nebenan im Vergnuegungspark der Bär tobt. Sonntagsnachmittags wurde uns ein sehr lautes Zimmer zugewiesen. Wir bekamen aber nach der Reklamation ein besseres Zimmer. Allerdings ist die "Check in time" erst um 15.00 Uhr, so dass wir bis 15.00 Uhr noch warten mussten. Somit zwei Minuspunkte....

8/10 Good

Budi, Medan

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel terbaik di kota Berastagi
Hotel yang cocok untuk rekreasi keluarga, selain memiliki kolam renang yang bersih, juga disamping hotel tersedia arena permainan anak (Funland), makanan yang lezat, kebersihan dan keamanan di lingkungan hotel juga baik, sayangnya jika anda membooking via online, tidak akan mendapatkan free ticket memasuki wahana funland walaupun sebelumnya saya telah dijanjikan oleh pihak customer service sales office nginap, sebaliknya jika memesan langsung ke sales office anda akan mendapatkan 2 lembar tiket funland per malam, mohon pihak expedia dan pihak hotel memperhatikan serta memberitahukan hal ini supaya tidak adanya jebakan maupun diskriminasi customer, thanks.

6/10 Okay

Catheline, medan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
pengalaman
Terlalu jauh dari mikie holiday dikarenakan mendapatkan kamar yang di luar mikie holiday bukan di dalam. Kamar juga sempit dan dinding kamar terbuat dari triplex sehingga pada malam hari banyak suara2 dari dinding yang menyebabkan keibutan dan tidak bisa tidur.

6/10 Okay

Dadang, Indonesia

Disliked: Property conditions & facilities
Hotel yang cukup bagus untuk liburan kita semua
Untuk Breakfast Buffet mungkin harus lebih di perhatikan kembali terutama pengisian kembali makanan yang sudah habis jangan sampai para tamu banyak berdiri menunggu makanannya. Ini sangat penting untuk dilakukan mengenai fresh milk ( susu segar ) sangat disayangkan susu yang tersaji di buffet itu sama sekali bukan fresh milk ( tolong jelaskan itu apa ya ) !!! akhirnya kebanyakan orang yg ambil susu tersebut tidak diminum. Bravo buat team house keepingnya - bagus & cepat. Funland - bener- bener fun & bagus. Reception - pada saat check in sangat lama jadinya agak membosankan diminta sabar menunggu padahal sudah lewat lebih dari Jam 14.00.

8/10 Good

Frans, Amersfoort

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel
Goed hotel, prima kamer en goed zwembad. Toen wij er waren werd er in de nacht wel wat gefeest en dat was goed hoorbaar dat was eigenlijk het enige minpunt. Personeel is erg vriendelijk en behulpzaam.