Hotels near Alum Cave Trail

"I booked the property for a few reasons. One is, I saw that it was walking distances to alot of the downtown market/activities, and also because of the fireplace in the room, and the hot tub on the property. I arrived and saw that both the pool and the hot tub was closed due to maintenance. (Would’ve thought they would do maintenance on both during the off-season not the beginning of busy season) Me and my lady wanted to wine down at the end of the night with a bottle of wine in front of the fireplace but it would not stay burning. The staff was accommodating when requests were made to have technician come by. Maintenance technician came by twice to get it to work but had no luck. (Stay at hotel for three days and was not able to use the fireplace) Also, parking spaces is very tight, esp with oversize vehicles. Garage ceilings is very low, if your vehicle is higher than 6 feet you will have problems parking. I’ve been to Gatlinburg a few times, but never booked at this location, not saying/knowing if these are ongoing issues with the property however, these were a few problems I ran across. Again, the front desk staff was nice. "

"Modern, clean, and friendly staff! The bar on the roof was great too! Would recommend this hotel! "

"The place was convenient and beautiful, but the shower curtain bottom was moldy and the floors were dirty."

"We stayed 2 nights at the Glenstone Lodge. Parking was convenient and it is close to parkway. A short walk there but it is uphill on the way back. Check in was quick and the staff was helpful and friendly. We stayed on the 3rd floor not in the pool area. They do have several rooms that open up to the indoor pool area if that’s a preference. None of the vending machines worked for sodas but they were handing out free lemonade in the lobby. We ordered pizza from the restaurant in the lobby it was pretty good but a little pricey. The pool was nice but needed cleaning and the hot tub was inside the pool so all the pool water was splashing in it making it cold. The hotel was clean but a little dated overall worth the money and in a great location a little off the parkway but within comfortable walking distance. Would definitely stay again"

"The ceiling in the room i stayed in needed repair. Thankfully, I spent little time in it and I wear a sleep apnea mask at night. The bathroom was very clean but the room itself looked shabby, not as puctured. I had to pay for parking but had to walk a ways to my car. The ramp was so steep. I dont think it is wheelchair accessible. I wont stay here again."

"Very nice! View is spectacular, lots of nice gathering areas. Lots of fun amenities! "

"Facility was clean; friendly and helpful staff; very nice indoor water park area with small pool area attached; need to bring your own towels to the pool area; be sure to know the code to get into pool area - it is not key access - code only; location was wonderful - close to downtown gatlinburg; walking distance; good and available parking; breakfast was great, fresh food; fresh coffee available 24 hours; will definitely stay again "

"Just to the upscale place I planned t stay in. It wasn’t."

"Parking was nice "