Grateful Dead House Hotels, San Francisco

My reservation was for a queen room in the Landmark Building, which I was told on arrival was not available. I was accommodated in a king room in the Tower, which I assume was an upgrade. I was disappointed, however, because I had anticipated staying in the Landmark Building. Once past that disappointment, everything else was fine and met my expectations for this type of hotel.

Wow this place was great! My experience was awesome! The staff was very friendly and helpful with everything! Really nice and friendly. Left my glasses in room after checkout and Jack was soooo nice to walk to come and look for me!! I was heading to BART and stopped for souvenirs and he saw me and gave me my glasses! I thought that was nice! So thanks to the room attendant who was cleaning and realized I left glasses and bit thanks to Jack for coming to look for me!! Plan in staying here again for end of summer vacation in August!!

Such a great visit!! We had great service, a comfy room, and very friendly staff.

Easy check in, great view, comfy bed, lots to do super close!

A very convenient and nicely managed hotel, where the staff aims to please. Rooms are cozy but comfortable. Our was quiet, a plus in this neighborhood.

Hotel was in a great location to get anywhere we wanted to go, The staff was delightful. The hotel was old, yet updated. We enjoyed the morning coffee and the afternoon sherry, and were surprised by a piano player on Friday nite. The cable car stop was 1/2 block away and restaurants were easily walking distance. Our room was actually larger than we expected with closet space for 3 people. All in all, a pleasurable experience.

Perfect location. Friendly, helpful staff. Loved having adjoining rooms - we didn't even request that! We will be back!

Union Square isn't my favorite place to stay because of its tourist-y aspect but we found this hotel fairly cheap and thought it had a cute/rustic look to it. The staff was amazingly friendly and super accommodating, giving us a room that faced a quieter street and matching our rate for a second night. Yes, the hotel is old but they ARE renovating it. Despite that the building is old they managed to make it very clean and supply you with a modern enough feel. Overall, very satisfied with my stay.

Enjoyed our stay...doorman was lovely and the outfit? Priceless!