Grateful Dead House Hotels, San Francisco

Stylish, comfortable hotel with friendly staff and a great restaurant. Room service hot chocolate was incredible.

We had a double (bed) room. It was just like the picture on the website, so we knew what the room would look like before we got there. It was small, but we had no plans to entertain in the room, so this was not a problem. There are rooms with larger beds and I assume they are larger if you need more room. The room, bed and bathroom were clean! Booking, check-in and check-out were all smooth and easy. Breakfast is included and is basic. Cereal, toast, English muffins and fruit with coffee, tea and juice to drink. We ate there every day of our stay. You can catch the Powell St. cable car right at the corner! I had a lot to do in the Union Square area, so the location was excellent. There was always someone at the desk when we went in or out and the staff is friendly. I saw the concierge helping other guests. I read other reviews about the speed of the elevator, so I was prepared for something much slower than what we experienced. The elevator is perfectly fine. Our room was quiet, we didn't hear any noise from our neighbors. There was some street noise. The cable car bell sounds are charming. We didn't have a view, but there were two windows for light and air. It looks like rooms in the front have a view of the street. There was a hairdryer, ironing board and iron, which I really appreciated. There was a ceiling fan as well.

Such a great visit!! We had great service, a comfy room, and very friendly staff.

Friendly and helpful staff - QUIET rooms unlike other "boutique" hotels that have paper-thin walls Walking distance to many sights - to trolley line across town Heated Pool - Sauna were very Recommend it for sure!

A very convenient and nicely managed hotel, where the staff aims to please. Rooms are cozy but comfortable. Our was quiet, a plus in this neighborhood.

Hotel was in a great location to get anywhere we wanted to go, The staff was delightful. The hotel was old, yet updated. We enjoyed the morning coffee and the afternoon sherry, and were surprised by a piano player on Friday nite. The cable car stop was 1/2 block away and restaurants were easily walking distance. Our room was actually larger than we expected with closet space for 3 people. All in all, a pleasurable experience.

My husband and I stayed here for two nights on vacation in April. The location was amazing! The room is not huge, but we spent very little time in there and had no problems with it. Hotel was very clean and the staff was friendly and helpful! We loved that they provided an umbrella in the room for guest use during the stay! Would definitely stay here again and/or recommend to friends and family!

Union Square isn't my favorite place to stay because of its tourist-y aspect but we found this hotel fairly cheap and thought it had a cute/rustic look to it. The staff was amazingly friendly and super accommodating, giving us a room that faced a quieter street and matching our rate for a second night. Yes, the hotel is old but they ARE renovating it. Despite that the building is old they managed to make it very clean and supply you with a modern enough feel. Overall, very satisfied with my stay.

The hotel is a wonderful walk back in time but with modern conveniences! The Scala Restaurant in the hotel is the best food in California a wager to guess. The hotel is quiet yet in the middle of everything! Shopping is only a block or two away depending on if you need Neiman's, Macy's, Victoria's etc. Starbucks is next door as well as having Walgreen's across the street. This is my second visit and it wont be the last!