In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Conveniences
Virtual front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Thin carpet in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
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Designated smoking areas (fines apply)
Room amenities
Bathroom
Hair dryer
Shampoo
Shared bathroom
Shower
Soap
Towels provided
Entertainment
36-inch smart TV with cable channels
Food and drink
Free bottled water
Limited room service
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Desk
Desk chair
Heating
Iron/ironing board on request
Laptop workspace
Portable fan
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
A virtual front desk provides assistance to guests
Access methods
Host will greet you, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
Property is also known as
Emerald Residence York
Emerald Residence Guesthouse
Emerald Residence Guesthouse York
Frequently asked questions
Is Emerald Residence pet-friendly?
No, pets are not allowed at this property.
How much is parking at Emerald Residence?
Self-parking is free at this property.
What time is check-in at Emerald Residence?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM.
What time is check-out at Emerald Residence?
Checkout is at 10:30 AM.
Where is Emerald Residence located?
Located in Fulford, this guesthouse is within 1 mi (2 km) of Kohima Museum and University of York. York Minster is 1.9 mi (3.1 km) away.
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Emerald Residence Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 39 out of 122 reviews
10 - Excellent
39
Rating 8 - Good. 36 out of 122 reviews
8 - Good
36
Rating 6 - Okay. 27 out of 122 reviews
6 - Okay
27
Rating 4 - Poor. 6 out of 122 reviews
4 - Poor
6
Rating 2 - Terrible. 14 out of 122 reviews
2 - Terrible
14
7.6/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10
It is a lovely clean period property. Easy to find and very near to the main attractions in York.
Jacqueline
Stayed 1 night in Jul 2025
8/10
Great. Easy check in, ample parking, bus stop right across the street.
Denzel
Stayed 1 night in May 2025
10/10
The room was very large. Access to streaming channels. Great area...right beside a bus stop to take you right into city centre.
Alisha
Stayed 3 nights in Jun 2025
10/10
Very good stay for us as a family of three. Nothing really to complain about apart from other guest not returning the iron back for us to use
GARETH
Stayed 1 night in Jun 2025
8/10
Fine for the price
Stuart
Stayed 1 night in Jun 2025
6/10
Good location. Need a good renovation esp on the bedroom. Also the room and bldg lack of proper maintenance as cobweb could be seen everywhere. Bed is very comfortable and most impt, no bedbug. :).
Adon
Stayed 2 nights in May 2025
8/10
A late change of plans meant i needed a last minute room in york on a bank holiday Sunday. This was cheap and in reasonable walking distance to rhe centre, about 20 mins brisk walk. I had low expectations however was pleasantly surprised, room small but clean with a minu fridge, complimentary tea/coffee making facilities, complimentary bottle of water and even had a hairdryer in the room. For the price paid excellent value for a single night.
Ian
Stayed 1 night in Apr 2025
6/10
It was hard to get hold to someone on the phone to check in, I am pregnant and I needed to go to the toilet as soon as, the person who I managed to speak to had issues with the system and took longer to give me the codes to access.
Then about an hour after, while I was at a Dr appointment I received a message saying that I have to leave the room, all very random, they took my last name wrong and gave me the wrong number but there is no need to send a message like that and get me all into panic.
Apart of that the room was fine, just that didn’t have any other light more than the main one, so if you want to read in bed then take your own lamp.
Eloisa
Stayed 1 night in Jun 2025
8/10
Good clean comfortable room. Check in was a bit difficult as it is done over the phone and the guy was a bit stroppy. Apart from that room was pleasant, easy access and free parking was great.
Josephine
Stayed 3 nights in Mar 2025
8/10
Great stay warm comfortable tea coffee available comfortable bed about 20 minutes walk to barbican long straight road not to bad
Jeffrey
Stayed 2 nights in Nov 2024
8/10
Easy place to find and direct taxi's to
Joanne
Stayed 2 nights in Nov 2024
2/10
The worst property to be there
They have beds which have wheels so its very much uncomfortable to sleep
Broken beds given
Worst place to stay
Oy hand shower is there but that too does not work properly
No staffs after 6-8pm
You wnt receive help when needed
Most of the furnitures are broken
Ketul
Stayed 1 night in Apr 2025
10/10
Nice clean accommodation.
Annette
Stayed 2 nights in Jul 2024
6/10
A bit out of the way, we dropped lucky with someone being onsite to let us in. Bit of a hike to get food and drink
stuart
Stayed 2 nights in Nov 2024
8/10
The Emerald Residence is a good option for a slightly cheaper stay in York, as it's a bus ride from the centre. Buses are regular (Route 7 to the Park & Ride or route 415 to Selby depart from different points in the city centre - route 7 is the one to use from the railway station, but there are no buses early on Sunday morning).
My room was clean and spacious, and did not face the main road so there was no traffic noise. Initial entry requires two codes - one for the front door and one for the bedroom; these were given by phone, so if you don't have a UK mobile phone (or roaming) this could be a slight problem. Once inside there's a keycard to use for access so you don't need to remember the codes,
One thing to note: alcohol is strictly forbidden to be consumed on the premises.
The area is generally quiet; there's a small Coop store about 5 minutes' walk away that has long opening hours.
Ian
Stayed 1 night in Apr 2025
10/10
I don't care about some negative review in this place. All I need is a place to sleep with while spending my holiday in York. And this place is perfect. It has everything I need (towel, toiletries, refreshments). Very clean and tidy. Nice toilet and shower. Location, it is very near in bus stops that could take you in a few minutes to the city center. I enjoy my stay here as much as I enjoy traveling York. I just want a little suggestion to atleast have a microwave oven so we can buy ready to eat foods. Besides that.. everything is perfect.
Mary Ann
Stayed 2 nights in Feb 2025
8/10
Quiet and good family place to stay. Nice surrounding.
Ashfaqul
Stayed 2 nights in Jul 2024
10/10
It was clean and easy to park and price was reasonable And not too far from town centre
Robert
Stayed 1 night in Jul 2024
8/10
The pictures that are used for single rooms at Emerald House don't do them justice. The room I had contained a mini-fridge, kettle, hairdryer, sink and enough encroutements for both cleaning and drinking and a small TV on an extendable arm, allowing for some background noise whilst chilling.
Location wise I needed something close to both the city centre and also the university and this met both needs.
There are bus stops on either side of the road quite nearby and these are great to get into town or the out of town shopping centre.
The room was quiet (although some other guests tried their best to change that on the Saturday night) and I managed to sleep well both nights I stayed.
The room was larger than shown in the pictures and even though it was road facing it nice and quiet.
Dining wise there aren't any takeways/restaraunts in the immediate vicinity, but the city centre is a short bus ride away and I took that approach and enjoyed several relaxing walks back from the city centre, back to Emerald house.
The host who met me was lovely and helpful, as was the phone support I got before arriving and during my stay.
I would stay there again for sure.
Steve
Stayed 2 nights in Apr 2025
8/10
Well priced handy stopover for York city centre with free parking. November time of year. The toom was a bit on the cold side but an electric heater was included to help.
Ensuite, everything worked. Remote check -in was a breeze.
David
Stayed 1 night in Nov 2024
6/10
Bit old, need to refurbish and upgrade the beds and rooms
Lorilei
Stayed 2 nights in Aug 2024
10/10
Good host
Bakhtawar
Stayed 1 night in Jul 2024
8/10
Overall the property and the facilities were great for a short trip. We were very satisfied.
Mohammad Reza
Stayed 2 nights in Apr 2024
6/10
Very basic, bed was comfortable. Clean.
Julie
Stayed 1 night in Jul 2024
10/10
The property is well presented with good parking. The room was spacious, clean and had good amenities. The property is about a mile from the city centre . There is a regular bus service into the city which has stops near to guest house.