Hotels near Webster Pond

"What I like: convenient location What I do not like: 1. Perhaps the most uncomfortable pillows I have ever come across; lumpy, worn out and impossible to find comfort; pillow cases too small and with holes; 2. The room was 77 degrees F, way too hot to sleep in comfort. There was no way to turn the air conditioner temperature down, the control did not work; 3. The edge of the glass top on the side table next to the bed is chipped with a sharp edge. I badly cut my finger on it while putting my phone down. Overall and given the above this hotel operator shows a lack of care for their clients and disinterest to provide a quality service. Very disappointing."

"Upon arrival, we requested a second luggage rack. It never came. On our second day there our room was never cleaned. So all the garbage from the day before, and the beds were not maintained."

"The staff were very friendly at the front desk. Overall the place was an excellent choice for our stay and would definitely stay again. "

"Neat"

"Front desk was very friendly and accommodating. Room was clean, bathroom spacious and clean, and we enjoyed our stay. "

"We booked rooms with 2 beds per room. Hotel did not have these rooms available. They assigned us rooms with 1 bed per room."

"Accessible room was not accessible. One grab bar in a tub. None near a very low toilet. Accessible rooms should be equipped with items to provide independent stay. It was just a regular old room. "

"My favorite inn near Syracuse univ "

"Hotel was very clean and staff was very friendly l. The walls are think and we could hear alot of noise in the hall and the doors are not soft closing so when people came out of the room the doors slammed shut. But I would stay there again"