Hotel berdekatan Central New York Playhouse

"Accessible room was not accessible. One grab bar in a tub. None near a very low toilet. Accessible rooms should be equipped with items to provide independent stay. It was just a regular old room. "

"Staff was very nice. The room was clean and the beds were comfy"

"The Craftsman is a very unique hotel. My family has chosen to stay there on 3 different occasions since February. The front desk staff is very helpful and Janet, the breakfast coordinator, was especially kind and thoughtful."

"it was a nice stop along my travels"

"Great location, very nice staff, the room was lovely and the bed was uber comfortable. Breakfast was good…100% recommend this hotel."

"Parking was safe and breakfast was ok."

"Great "

"Very nice hotel."

"The two front deck ladies were super friendly, especially the night shift young lady."

"I was refused service and never stayed at this establishment. The staff is extremely rude and not accommodating at all."

"Breakfast was good. Room was clean."

"Clean"

"My first room had a sofa bed with no mattress. It wasn’t even a sofa bed and that’s what I paid for second room had a sofa bed, but the mattress had like 10 holes in the mattress and it was dirty unsanitary. Also, they mislead you with telling you when you get there that they don’t clean your room for two days and then when you ask again, they say the clerk said four days when they clean your room very terrible experience. I would never go there again. "

"No air conditioning. rooms were very hot first couple of nights. Window wouldn’t open to outside and no maintenance available to fix the window. They did not clean our room the 3 days we were there even though they seemed to be cleaning rooms around us. Staff were friendly but seemed to be understaffed. Definitely not up to the same standard as other embassy suites "

"Absolutely wonderful hotel and spectacular breakfast if I could give 10 stars I would"

"Neat"

"Everything was good overall. "

"When checking in the female clerk was chewing on something, gum, candy or food) and it was difficult to understand her. Getting the shuttle was quick as I left at 5 am and the driver was sitting at the front desk ready to leave. Breakfast wasn’t served until 6 am. "