Hotel Dekat Syracuse University Art Museum

"The rooms were clean, The staff very friendly and helpful. "

"The door to room 309 didn't lock. I complained The towel was rough There was dust and garbage between the bed and wall TV was small and hard to see The room smelled of strong curry food. Like someone had cooked in the room The back door the water was not draining from the rain and had to step in water "

"Great downtown Syracuse location. Walking distance to the theater and many fantastic restaurants."

"There was not a ton of on site parking. Room was nice though"

"Yes , there was a free breakfast. Nothing fancy Front Desk was great It was in the heart of Syracuse, so walking distances to many amenities and restaurants. 10 min drive to the airport or the Mall. And the parking lot has one EV charging station I think it's a great choice for a short a short stay MG"

"I booked a studio one king for two nights. But I was given a handicapped accessible room. It was very disappointing and nothing could be done since they were at full capacity. Someone certainly had to have reserved these rooms since all the others were already booked. I am asking for a future complimentary rebooking!!"

"Horrible "

"Front desk staff was very nice. You can tell they care and are looking to create a good customer experience. One of the best affordable stays I’ve been at in a long time. Highly recommend "

"The hotel is good and service excellent. The pool water was extremely hot but they fixed it after informing about it, but it took a long time to cool"

"Excellent hotel. Hotel staff were all so friendly and helpful. The manager, April, was incredible! She went above and beyond to make our stay comfortable and put us in a beautiful room that was quiet and relaxing. Thank you April. Great experience. Highly recommend this hotel. "

"This is a consistently solid choice for an overnight stay before a flight. The staff are friendly, rooms are clean…only thing I noticed on my last stay was the noise level in the parking lot was a bit much. I’ll just request a room on the other side next trip out. "

"For the price and star rating, excellent stay. I certainly will stay again at this hotel next time in Siracuse area. "

"I would have loved a hot tub. "

"At nowhere in the reservation process were we notified that 21 is the minimum age to check in. I have asked for a callback from a supervisor and still have not received one. We are greatly disappointed and wondered what would’ve happened if this had been a -20° day."

"Not great when maybe too fully booked. When checking in the reception changed our room and said that Expedia had booked handycap room in error. Bed sheets did not fit the beds in our double Queen room and one of the beds had dried food that was maybe trapped in the wash but disgusting when I pulled the blanket back to get in bed. I did not like the crowded breakfast area and was not able to get any breakfast."

"Everything was great breakfast was good could have used more options but overall it was amazing. Very clean and friendly staff i would go back 👍 👌. Rooms very spacious and comfortable loved it!!!"

"Staff amazing and polite and the room is always very clean. The ice machines are up to date and well maintained. I wish the front door was automatic to help bringing in luggage and the breakfast is limited. Other than that everything else is great and it’s right next to a McDonald’s that stays open until 3am"

"The room was clean and comfortable "