Hotel Dekat Walt Disney World Railroad

"Great place for the price. I was hoping for a better mattress from Fairfield. I appreciated how clean it was but wished check-in wasn’t so fast and rushed. It is not near Disney but a pleasant drive."

"The room was not clean well when we arrived. The bin in the kitchen was with trash of the other previous guest and under the sofa toys from previous family I guess"

"Clean, good location"

"Breakfast was delicious every day, the shuttle was super crowded when we took it but was still well maintained"

"The staff was helpful and I loved the variety they had for the breakfast!!"

"We checked in at 3:36 and were informed that the room is not ready yet. So we suggested that we would wait until 4pm to check in. The unfriendly counter staff said that it probably won’t be ready until after 430. We didnt get our rooms until 530pm. There was no hairdryer in the room, the conditioner hair and body wash was completely empty. We notified main lobby staff about it. She told us that someone had been sent. Two afters passed still nothing! We left the property for an outing and came...

"Everything was great! Staff goes above and beyond expectations! One example… a washa is a tool to use on your face. The house cleaning staff accidentally broke the one I had in the shower and had notified me of this by text. By the end of the day, they replaced it with a brand new one. Another example, I enjoyed getting up early to go to the patio facing the pool on my balcony. The ground keepers were very noisy one morning, and I told the front desk and the next day I could tell they were...

"Great location"

"I loved everything about this hotel except that room service was limited to breakfast and dinner. If you wanted to grab lunch you had to go downstairs. That is my only complaint."

"Clean room, fast pleasant staff, nice rooms and bathrooms, property smelled fresh and clean walking in!!"

"Wonderful"

"The Swan Reserve has nice amenities - a Mediterranean restaurant, a coffee shop/ grab and go snack shop, and a bar with a food menu. We swam at the pool, but the second day discovered the Dolphin Pool which is huge with a waterslide and a waterfall. Near the Swan is a beach and a play ground. We also ate at several of the restaurants at The Dolphin - Mexican and Steak House. The Swan, Dolphin and Swan Reserve are all walking distance, and you can use the amenities at any of them. Also, nice...

"Great room, clean, friendly staff, would stay again"

"Beds are old and sunken and the room is wet and damp and not clean"

"Great place to stay! Would definitely stay here again. Super friendly staff, comfortable room and the breakfast was always well stocked and had something for everyone. I felt like everyone on staff was working hard to make our stay a great one and it was!"

"Hotel is clean and nice. But... had to get switched from a suite to a regular double bed room. In suite 1st no fridge like advertised and the sofa bed was horrendous and had a "funk". Then in the regular double bedroom the drain in the shower tub wouldn't drain while showering. Had to suck it up. Seems like most rooms were having the same problem. Went with a big group and most rooms same thing in the shower drain."

"Nice pool"

"Room was nice an"

"Room was very clean and organized, check in was quick and simple."

"The original person that checked me in was terrific. Very helpful and friendly. Then they said I had to go to another desk to get a parking pass, which didn’t make sense to me but I went over there to get the parking pass and it was an entrapment to try and get me to come to some meeting to set up for some timeshare or something of that sort. Not only did they not want to let me just leave they wanted a $40 deposit on my card so I would come to a meeting. I didn’t want to go to the meeting. Why...