Hotel Dekat The Finsbury

"I rarely leave negative reviews, but my experience at this hotel was disappointing. One of the reasons I booked this property instead of an Airbnb was the expectation of basic hotel amenities and comfort. Unfortunately, the hotel advertised having a bar and restaurant, but neither was actually available during my stay. This felt misleading from the start. The biggest issue, however, was the air conditioning. On the day I checked in, I was told the AC was not working throughout the hotel and...

"Hotel was maybe 5/10 enough but the staff are incompetent to the point of fraudulence. I extended my stay online and then staff told me they put the wrong price online so I had to pay the extra £350. I was tired because they had just woken me up to tell me this and I didn’t want to argue so I just did it. I should have just left then and there. The guy at the counter kept asking me to pay for the extended stay, and then when I tried to pay for it, he told me he had to text the manager and kept...

"The hotel is modest, but beautifully updated and very clean. Our room had a kitchen, laundry facilities, and a very nice bathroom. The bedroom was small, but I’ve seen much smaller in Central London for double the price. Staff were very kind and allowed us to store our luggage for a few hours after checkout so we could do a bit more sightseeing before our flight."

"Lovely place, friendly staff. Bed was very low for a wheelchair user and sink very high however it was nice"

"Absolutely disgusting no ac working cracked floor boards dirt marks all over bed sheets and curtains table has mould on i have taken pictures and videos sent to expedia and the hotel directly no response at all stay away i stayed in may 30th 2026 it was 28 degrees that night they had no ac working and gave me the worst experience ever"

"very basic room it is what it is"

"Amazing a d lovely stay always feel comfortable when there"

"Avoid this property rang for details of how to access the property to be told they would have to cancel my booking as there had been a leak affecting both rooms i had booked i was already on my way to London at this point so had to try and find alternative accommodation now i have to mess about trying to get refunded"

"This isn't our first time here: We've consistently had problems getting our luggage to the front of the hotel – and the staff just shrugs. At these prices and with such poor service, you'd expect at least a bit more friendliness. And you have to pay an extra 25 pounds per day for room cleaning. Awful! Otherwise: good location, good room amenities, spacious rooms. But: Give your staff some training in friendliness!"

"well located, close to subway, restaurants, BDC, etc"

"Lovely stay"

"Stayed for two nights. Location of the property is major plus point. It is near major railway stations. All basic facilities are there."

"Beautiful rooms, great gym, amazing restaurant"

"Why 3 stars? Well it comes down to the WC being next to the bed and we were in a large room. Great if you’re on your own but I’m certain your partner will not appreciate the noise and smells that your morning routine will create! The rest of the hotel is 5*. Great staff but it’s no good having the toilet basically right next to the sleeping end of the bed!"

"Great stay, small rooms but comfy"

"Luxurious and clean"

"Lovely clean room, great location, fantastic bar."