Hotels near Strawberry Express

"Everything was perfect for our one night stay at the Otter Hotel. The check in experience with the specialty coffee and tea selections was a highlight, they even have lactose free milk alternatives and send you to your room with a beautiful little package to make your drinks. Underground parking was very convenient and included in the rate. The hot tubs and sauna were a great way to end the day and the breakfast in the lobby restaurant was delicious and we had great service. We will definitely come back. "

"Didn't go for breakfast as it is $27per person buffet. People dont want to stuff them selves first thing in the morning for this amount of money. Should just be an off the menu selection so people can eat and spend what they want. "

"Comfortable bed location"

"Awesome "

"The staff were excellent, and super helpful. The underground parking is convenient and easily accessible. The hotel was quite noisy but it is Banff, we were woken up a few times during the night."

"Great hotel!"

"Everything is good but still a bit over price. I paid 220/night for the beginning of April and they should serve better breakfast :( "

"Unfortjnatley "

"On the surface, this hotel offers the appearance of a higher profile stay, but as you settle in, the deficiencies start to emerge and its far from great. To begin with, the Expedia rate I had secured, differed from the rate we ended up being charged (not a great start), and the front desk attendant was pretty condescending, but we didn't let that bother us too much. Remaining optimistic, we headed to our room. The first thing that stood out was how surprisingly dirty the floors were. They definitely had not been touched since the previous occupants. Dirt/dust and footprints on the tiled sections, and the rugs had not been vacuumed. On further inspection, the couple of large towels that were in the bathroom were folded, but when we asked for 2 more, they told us that the hotel did not have any at the moment. First time we've ever received that kind of response from a hotel(??) No further effort was made by them to fulfill this request for us over the 4 days we were there. We had to take a couple of towels from the hot tub change room. And speaking of the hot tub, it was a nice touch with its rustic, rocky finishes and colorful lighting, but the jets were only working the first day we were there. The button just stopped working out of the blue... We never did recieve an explanation when we asked what the problem was. Apart from all that, if you're a light sleeper, bring ear plugs (the room heaters are very loud). Overall, not a great value for the money. Much better options. "