Moose Hotel And Suites

4.0 star property
Upscale spa hotel near Banff Centre for Arts and Creativity
VIP Access

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June 2024

Moose Hotel And Suites

Photo gallery for Moose Hotel And Suites

Interior entrance
Indoor pool
Front of property
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Restaurant

Overview of Moose Hotel And Suites

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Hot tub
  • Parking includedParking includedParking included
The price is RM 945
Price available on 29/04/2024

Explore the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Popular LocationBanff National Park Information Centre2 min walk
  • Popular LocationBanff Lake Louise Tourism Bureau2 min walk
  • Popular LocationBanff Centre for Arts and Creativity11 min walk
  • AirportCalgary, AB (YYC-Calgary Intl.)93 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Superior Hotel Room 2 Queen

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior One Bedroom Suite 1 King

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Rooftop 2 Bedroom Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Rooftop 1 Bedroom Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Superior One Bedroom Suite 2 Queens

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior King Hotel Room

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Banff

In the mountains, Moose Hotel And Suites is in Downtown District, a walkable area in Banff with great shopping. Banff Gondola and Upper Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff National Park. Banff Park Museum and Victoria Glacier are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snowmobiling and snowshoeing. Guests appreciate the hotel's central location.

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Banff Centre for Arts and Creativity - 11 min walk
  • Tunnel Mountain - 4 min drive
  • Fairmont Banff Springs Bowling Centre - 6 min drive

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • Park Distillery - 4 min walk
  • Masala Authentic Indian Cuisine - 9 min walk
  • BeaverTails - 5 min walk
  • Three Bears Brewery and Restaurant - 7 min walk
  • Rose & Crown Restaurant & Pub - 6 min walk

About this property

Moose Hotel And Suites

Upscale hotel located in Downtown District
Close to Banff National Park Information Centre and Banff Lake Louise Tourism Bureau, Moose Hotel And Suites provides a firepit, dry cleaning/laundry services and a bar. Treat yourself to a body wrap, a facial or a body treatment at Meadow Spa + Pools, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and outdoor furniture
  • Meeting rooms, a 24-hour front desk and a lift
  • Guest reviews give top marks for the pool, helpful staff and proximity to public transport
Room features
All 174 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Fridges, electric kettles and heating

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM–11 AM on weekdays and 7:00 AM–1 PM on weekends; CAD 8–20 for adults and CAD 8–20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately CAD 8.00 to 20.00 for adults and from CAD 8.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Moose Hotel And Suites?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on 29 Apr 2024 start from RM 944.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moose Hotel And Suites pet-friendly?

Yes, Moose Hotel And Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lb per pet. There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Moose Hotel And Suites?

Self-parking is free at this property.

What time is check-in at Moose Hotel And Suites?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at Moose Hotel And Suites?

Checkout is at 11 AM.

Where is Moose Hotel And Suites located?

Located in Downtown District, this spa hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff Legacy Trail are also within 5 minutes. Banff Station is 8 minutes by foot.

Moose Hotel And Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1574 out of 2001 reviews" "
Rating 8 - Good. 313 out of 2001 reviews" "
Rating 6 - Okay. 61 out of 2001 reviews" "
Rating 4 - Poor. 36 out of 2001 reviews" "
Rating 2 - Terrible. 17 out of 2001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay in six months. Excellent location. Love the roaring fireplace in the lobby.
Stayed 1 night in Apr 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Clean, simple, cleaver
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great Front desk staff
Stayed 2 nights in Apr 2024

4/10 Poor

Victoria

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
The hotel itself is lovely. It’s much larger than it looks from the street. I was offered the opportunity to upgrade to a suite for $50, and as it was a special occasion I took it. The room was nice. Beds comfy. Shower, and shower gels etc were awesome. Main room with couch and fireplace was nice. The couch was old and not super comfy. There was a small space as well with kitchen amenities, which was great. My complaint comes in for the rooftop hot tub area. We specifically booked this hotel for this, as well as the fact that it was a completely non smoking hotel, as smoke is very rough on me. A group of men were sitting around the poolside fire for well over an hour smoking cigars. There were several people in the hot tub drunk with wine bottles and glasses. Did we complain? To the front desk, yes. Quite firmly but polite. We were told that is not allowed and someone would be up shortly. We waited around for a while to enjoy the hot tub and fire. No one came, and my lungs couldn’t handle it. As this was THE SPECIFIC reason we booked here, it was also disappointing. Mild add on, ours was the only room apparently that didn’t have robes for the hot tub/spa area. I would love to stay here again, but I don’t know if I will. Very expensive and disappointing.
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful the rooms are clean and well appointed. Showers are excellent. Spa is wonderful. Staff are friendly and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Angele, Chelmsford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really clean and comfortable. Quiet and great service
Stayed 3 nights in Apr 2024

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Jan 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024