Hotel Dekat Spa Perbandaran Bacalar

"El personal muy amable todo el tiempo, comida riquísima, y la habitación muy limpia, nos ayudaron a reservar actividades e incluso con taxis"

"Habitación linda con lo necesario, cómoda. El desayuno bastante completo por 200 y muuuy rico. La atención del staff 👌 10/10"

"The hotel is extremely beautiful and quiet. The location is privileged to watch the sunrise and sunset, in addition to being a few meters from the emerald cenote and having one of the sand benches where anyone can bathe, even people who do not know how to swim. The staff is very friendly and the rooms are comfortable and very nice. Excellent selection of food and drinks served on the shore of the lagoon. Totally recommended for couples."

"Ubicación perfecta, la estancia excelente, buena cocina, muy buenos cuartos, excelente cama. Lo que no me gustó fueron las paredes de la alberca estaban muy sucias y el baño de la habitación también con con mi entre los azulejos"

"The rooms are spacious and modern with fridge although at the time the property is in renovation and partly in construction. Helpful staff and a 10 minute walk to the main square."

"Todos me gustó y tranquila desayuno rico frente lago lindo y muy limpio volverá recomendable"

"Honestly a beautiful resort, but pool floors definitely need deep cleaning and FUMIGATION of rooms and resort should be a priority as it’s infested with mosquitos and rooms/beds have non stop bugs/pests falling from ceiling. Staff were super courteous and location was extremely convenient. Would be a perfect resort if management considers fumigations."

"I love the vibes here!"

"Hotel is in a fantastic location, walkable, safe, and wonderfully quiet. The staff were very friendly, and the hotel had a warm, homestay atmosphere. Our room was spacious and spotless, and the little pool in the garden made our stay especially enjoyable. We would definitely stay here again. Thank you so much!"

"Yes"

"They need to have an ice maker machine. The rest is very good"

"Wonderful helpful staff, beautiful gardens and pool, and close to everything central. I liked it so well that I extended my stay. Thanks to everyone at Poza Clara Sanctuary Hotel. I'll be back."

"La atención del personal excepcional. El desayuno pequeño pero rico. Un plus es que cuentan con bicicletas las 24hrs."

"Es la opción ideal para ir en familia y con mascotas, muy linda la habitación, fueron muy amables desde nuestra llegada y el lugar hace que uno se relaje, además de que la ubicación está excelente."

"What a cute boutique hotel. We loved our stay and the entire staff was friendly and helpful. We loved cooling off on the evening on our rooftop plunge pool! You can walk to anything. The infinity pool is refreshing and clean. The room was lovely too. You won't be disappointed."

"Me encanta el lugar y la estancia siempre es la mejor. El personal es super amable me encanta ir ahi cada vez que puedo"