Hotel Dekat Cenote Esmeralda

"Cristalino offered a perfect experience for our adult family. We had an excellent time.kayaks, swimming, food and drink. Everything was absolutely perfect. Thank you!!"

"Súper recomendable; sin duda volvería a regresar. La atención de todo el personal es excelente. La comida del restaurante muy buena. Las instalaciones en general están muy bien, limpias y con buen mantenimiento. 100% lo recomiendo."

"FANTASTIC. Food and service were amazing as is the property’s location on the lagoon. Don’t waste your time searching more, these guys were awesome! 100% will be back. "

"Todo estuvo genial. La habitación. La ubicación y el personal super amable. "

"Small chill hostel. Lockers were a bit confusing that's it"

"Friendly staff and clean room. Food was delicous. We loved their nachos with aracherra."

"Muy rico el desayuno "

"Beautiful grounds right on the lagoon. Easy to pop out and see the sunrise. The rooms were small but tidy and had most of what was needed. Only wish there was coffee earlier in the morning since breakfast didn't start until 9 am."

"Una experiencia muy buena dentro del hotel excelente comida en todo momento excelente vista y una paz inigualable. Atención principalmente del área de restaurante simplemente excepcional. Sin duda regreso antes d lo pensado 😎"

"Considero que podrían mejorar las habitaciones, en la que nos asignaron estaba en muy malas condiciones, las ventanas en pésimo estado. Las camas poco cómodas. El personal muy bien, atentos y amables."

"The cabin and grounds were very unique and we loved the style."

"The property is located just off the main highway, accessible via a short dirt road, offering a quiet and peaceful setting away from traffic. The lagoon area was also very nice and well maintained. The property itself was clean and well kept. The outdoor bar was a highlight, serving excellent ceviche and aguachile at very reasonable prices. "

"Nos gustó mucho el lugar, muy limpio, muy buena atención, excelente precio, todo muy muy bien"

"Many shops nearby within walking distance , easy check out just leave drop off the key in the black mailbox they have, the girls that cleaned the room left it spot less, if your looking for a place just to lay down and sleep with no frills this is the hotel for you."

"The location is perfect. The views to the lagoon were beautiful. The staff is very kind, helpful, and friendly. It was a great stay! I’d recommend to anyone visiting Bacalar. "

"Great family hotel. Lots of updates, place was kept up with new improvements. The room was spacious for a small hotel. Within walking distance from everything. "

"Las almuadas un poco duras para mi gusto pero todo lo demás muy limpio y buena atension "

"The staff in the restaurant were excellent. Food and presentation of the view was great. View from our lagoon front room was beautiful. Weren't impressed for only getting two free bottles of water for our entire stay. For the price of the room water should be included free for entire stay. Lack of personality in the room due to no artwork on the walls vs the picture on their site when booking. Would have been nice to have tissues and body lotion provided in the room along with coffee maker and...