Hotel dengan Daftar Masuk Awal di Riviera Maya

"Awesome "

"The pools were very relaxing and not too busy and the room was very clean and the staff were very nice and hard-working"

"Loved the hotel - unfortunately there was a large group event and some restaurants were closed but overall staff to guest ratio is amazing, great food option although a bit expensive"

"It was really nice that they set up our room with a nice tray of fruit and a bottle of Brut Champagne 🍾 for being a vip guest. Then for my birthday 🎂 they set the room up with balloons, a bottle of wine, fruit tray, and meat & cheese tray, and made a heart shape on the floor with rose petals. They also left a bag for my birthday with a tee shirt, a small basket of Mexican candy, Riviera Maya refrigerator magnet, and a printed up birthday card with name on it. The Concierge Ali was very sweet...

"I had a terrible experience with Expedia and Hard Rock Hotel Cancun. I accidentally booked the wrong Hard Rock property, then realized my group was at a different location and booked the correct one. This left me with two reservations for the same night. Within minutes, I contacted Expedia to cancel the incorrect booking and request a refund. After multiple follow-ups, I was told the hotel did not respond, and I was stuck paying nearly $600 for a reservation I booked by mistake. Expedia said...

"VIP services is too much. Would rather they not bugging us as much. Lolas snack - the foods are beyond terrible. Poke rice was borderline hard like rock."

"Excelente todo"