Hotel Mesra Haiwan Kesayangan di Richmond

"We stayed in one of the suites with a sofa bed and it was very comfortable, clean and quiet. The staff were very friendly and helpful. We missed breakfast but were able to get some tea / coffee and pastries after 11am in the restaurant/bar area which was handy."

"Parking rough. 15 spots only."

"Amazing stay, everyone and everything was exceptional. The hotel has a history of opulence and luxury, and it did not disappoint, and the staff are the real heartbeat of this iconic hotel. Looking forward to our next visit (looking at booking the same day we checked out). Thank you for looking after us."

"A really good hotel, but this time round we got an internal room which is not great."

"The room were very clean, housekeeping did an amazing job. The rooms are small, don’t have dressers to put your clothes, I have to leave it inside the suitcases"

"We had a great few days, small room but very clean. Every single member of staff was brilliant, we loved the New York Bar and the singer was lovely. Would stay again."

"Excellent hotel with a good location. Breakfast is excellent. The terrace outside is bit difficult to order drinks and food due to the set up"

"Rosewood delivers where it matters most: service. The staff’s warmth, professionalism, and responsiveness were exceptional from beginning to end. I was granted an incredibly early check-in and was already in my room before 11 AM, despite standard check-in being at 3 PM. After a long journey, that alone set the tone for a great stay. The room was spacious and very comfortable, although the bathroom felt surprisingly compact for a hotel in this category. Small details like having the hairdryer...