Hotel berdekatan Pusat Warisan Great Smoky Mountains

"Nice and clean. Nice area super quiet only negative was hard bed "

"Nice mountain view, clean well kept facility."

"This was our second time staying at Treemont. Our requirements for a hotel stay are simple. Clean, comfortable, courteous staff. The newly renovated room was clean, the air and heat excellent, plenty of fresh towels, daily housekeeping, and every single staff member was extremely friendly and made us feel welcome. Renovations continue to this gem of a property and I look forward to our next stay. I can't wait to see this property restored to its former glory. "

"Probably the worst customer service I’ve ever experienced at a hotel. Front desk staff not friendly at all, when we arrived at 145pm they wouldn’t even come to front desk they spoke through a camera and told us check-in doesn’t start till 3pm. Gym was horrible, no water provided. Front desk just said nobody uses gym so that’s why no water. Avoid this place!"

"Horrible experience, my family and I drove there from Miami Florida. It’s a 12 hour drive, some of us had to work the first day so we left a little bit late. We didn’t get to this lodge until 5:45 am. I had spoken to ray and he had given me the door code for my room. When we arrived I opened the door at first glance everything looked fine. When we unloaded our stuff and opened up the sofa bed to get some rest it was completely full of dirt including dead bugs all over it. After seeing that we...

"The mountain view was excellent. Property was clean, parking was ample, access was easy, breakfast was good."

"Staff"

"Very clean nice quiet room. Would have been nice to have the restaurant open but we heard it will open soon. "

"You can tell the staff truly cares about the property. Everything was clean, the bathrooms were updated, the front desk attendant was very personable. My kids loved the towel elephant on the bed waiting for us too. The walking distance to the island was more convenient than if we had parked in the parking lot at the island. I’d definitely stay here again. "

"Ice machines didn’t work. The gym was a joke. The breakfast was terrible. We paid way too much not to enjoy anything about the hotel"

"Hair in the breakfast, very noisy hotel "

"Overall a great place to stay very clean, staff was also amazing!"

"Good location and nice breakfast. But we had a major issue with the fireplace. When we checked in, it didn’t work. They said it was repaired the next day, but when we walked towards the room, we could smell gas from outside. They told us it was just a back build up that needed to dissipate, and we left our door open for an hour till it mostly went away. The fireplace was working that evening, but we turned it off at night and woke up around 2 AM to an overwhelming gas smell again. My husband was...

"Easy check-in and check-out, with easy texting options for any needed requests. Staff was extremely friendly and helpful. "

"Breakfast was a hit for everyone! Fresh eggs, bacon, waffles, biscuits and gravy, bagels/toast/muffins, fruit, yogurt, and cereal. The staff were all accommodating and kind! The pool temp was perfect for our 2 year old & our older kids had a blast in it, & bonus it wasn’t overcrowded. The rooms were clean and had everything we needed for a great stay. Dishes/dishwasher/stove/microwave/full size fridge, island to eat at -clutch for saving $! The location was close to the main parkway that we...

"Great stay "

"I wish I could give the staff 10 stars. My wife and I love this place. It's right in the middle of all the attractions on the main strip. We don't want to stay anywhere else when we go back "

"Everything was good, just wish they had hot breakfast so we didn't have to go to restaurant"

"Wonderful customer service; full self serve breakfast; great choices for everyone; only complaint was the pool area small for such a large hotel and the chlorine was so strong it burned my eyes. The room was great! Very clean and felt just like home. The water pressure for the shower was great! I say that because it’s very hard to find good water pressure in hotels. I would most definitely stay here again!"

"Clean room- close by to attractions."