Hotel Dekat Upper Tremont Road

"Staff was very friendly and helpful. Room was clean. Bathroom is really small and no electrical outlet or exhaust fan that I could find. This was to be expected as this is an older hotel. Location was great though and had sitting area in front of hotel outside. Overall very good experience"

"Friendly staff"

"Very clean and comfortable. Front desk was very nice I will definitely be coming back"

"Great location. Room was nicely furnished and had plenty of room."

"Only disappointed to not have coffee in the room. Andre was great and the breakfast was excellent. "

"Staff was great."

"We arrived with the incorrect code for the door. It took multiple times with the management and multiple differe"

"Wonderful experience. "

"Our stay wa awesome . Friendly and cooperative staff"

" Four out of ten. Consider pros and cons very carefully as listing for this hotel is deceptive. Hotel is dirty. The carpet is gross and has an oppressive appearance. I never heard a vacuum or saw any one mopping.The linens are well worn and even the towels smell odd. The breakfast room is the size of a small bed room with four small tables and eight chairs. The options are extremely limited. The staff is not very attentive. Pretty sure they all lack training in hospitality and basic cleaning...

"This was one of my most memorable stays ever! This was a girls trip and all of us loved it, even those that arent "outdoorsy"! The staff was more than accommodating even to the point of starting a fire for us ahead of time so our tent would be warm when we came back from an excursion. The staff are available in the lobby for 24 hours. The tents do not have outlets but there are usb ports to charge your phones. There was no service in our tent but i did receive some service in the "lobby" tent....

"Great location in downtown Gatlinburg and good value for the money."

"I first would like to say, reviews before booking the room for the weekend were great. And I normally don't leave reviews, but...Parking is tight and not enough. NO towels in the room, never have I had that happen; had to go back to desk (separate attached building outside) for them after checking in. No hooks or towel bars of any sort in bathroom, so nowhere to put towel after use. Not a working clock and most plugs didn't work for electronics. Not enough lighting in room and small desk lamp...

"Breakfast was good. Room and staff were excellent. On e of the nicest Hamptons we have stayed in. "

"Excellent location for the National Park entrance. The room was clean and had been updated. The common areas still need some updating . Someone put garbage overflowing in the balcony garbage can and it sat for days. The breakfast and coffee were pretty bad. Powdered eggs and a strange bacon. "

"Loved having a balcony room with the creek down below. It was right off the main strip but in walking distance to all the entertainment yet felt quiet and secluded. Would definitely stay again."

"Everything was perfect - it was beautiful and quiet and not too busy at all"

"Convenient location right on the strip. Comfortable beds and nice staff."

"The beds were super comfortable. I would definitely not recommend the restaurant in the hotel. It was honestly the worst meal we’ve ever eaten and we are not picky eaters"