Hotel Dekat Terminal Maritim Puerta Maya

"People were amazing "

"Wonderful customer service. They will help with bookings, taxis, acquiring a bike or motorbike…they are full service. And the property is heavenly. "

"We enjoyed the entire experience so much we became members! Recommend Palace Resorts!"

"Spotless room. The Staff is very chill. Love the bridge to the water and all these cooling rings. I saw right off the beach near hotel. Plan to return."

"Courteous friendly staff. Clean room. Clean property. Overall a lovely stay."

"El Garden beach hotel, muy bonitas y comodas instalaciones. Vistas y alberca al aire libre. justo frente al mar. cruzando la calle. A 3 millas del dowtown. puedes visitar a pie o en taxis. La atención de empleados muy bien, te ayudan lo que necesitas. Cerca del lugar un minimarket, cafetería y un beach club."

"Have been coming to Cozumel for over 40 years and have always wanted to stay at fiesta Americana, we were very impressed with the hotel staff and the rooms were amazing, great view of the beach front, room service, hell I could go on and on. All I can say for sure is that we will be back again very soon. Thank you"

"Excellent service and amenities, very friendly and professional staff. Entertainment team is outstanding. We had a great family time! "

"Loved the pool and area on the roof! My only complaint is the nosey traffic, which can't be helped, but nice to be aware of that. Also, it says oceanfront but there is a busy street, the main one... the ocean is there, but its kinda dirty down on that part and not much beach area. The staff outside letting you in and out are very nice, polite and helpful. I felt safe inside the property as a solo woman traveler, but I wanted to be able to walk on the beach at night from my room. I just couldn't...

"The staff was friendly and the room super clean. It is a small no frills place but nice. "

"This is a fantastic place, 100% will return. The people who own and run it are observant and really go out of their way to give you the exact experience you're looking for. Our room was completely spotless, clean neat. And there was everything you need for your stay, wven a few things I hadn't thought of like a couple of shopping bags for our use. Courtyard garden was comfortable, location is close to centro but quiet, pool gets sunlight so is great to use. Water was hot, great pressure, air...

"Súper atención lo recomiendo mucho "

"Amazing hotel, with an amazing staff. I have never stayed at a hotel where the entire staff was so helpful, accommodating, pleasant and friendly. My room was on the 4th floor and had a terrific view of the pier where the cruise ships came in, but was just far enough away so as not to be inundated with ship passengers. Great location from which you could easily and safely walk to restaurants, shopping, the plaza, and two large grocery stores if you needed to pick up stuff. I would highly...

"Room was clean. Staff was amazing "

"This was my 5th time staying here. Dan and his staff are amazing!"

"Its a gem! Location Staff BALCONY VIEWS "

"Hotel pequeño muy limpio habitaciones muy limpias en gral muy bien"

"Excellent stay. Very comfortable room and shared spaces. We rented a scooter a few days directly from the property which was very convenient. Location is a little away from downtown which we found to be more quiet. Felt safe walking around even at night. There are several great food options within a few blocks. Would definitely stay again when in the area. "

"Estancia agradable "