Hotel Mesra Haiwan Kesayangan di Playa del Carmen

"Super endroit convivial avec terrasse en hauteur vue sur la plage/mer. Tout était calme après 23h (sauf pour un humain qui n’avait bien sûr pas compris la consigne cuisine fermée après 22h30 - notre chambre était à côté, il nous a réveillé à minuit…) Le personnel et le propriétaire sont totalement dévoués au bonheur des gens. ❤️ L’entrée est difficile à trouver, car il n’y aucune indication sur les portes, mais on nous avait avisés. Le chemin à partir de ADO était très clair par contre. Le café...

"I loved the food and the overall attention to details. Excellent service. The only downsides were the "sargazo" on the beach and some part of the pools that were being renovated. Also i wanted to try a kayak trip and they told me i had to buy a $20 usd insurance for it. Other than that i really enjoyed my stay. I wish only the servibar on the room had more than 3 beers"

"We stayed for 7 days as a family (my wife, my son, and I), and overall the experience was very good. The room was excellent: comfortable, clean, and in a great location close to both the pool and the beach, with a beautiful view to enjoy the sunrise every morning. I especially want to highlight the staff’s outstanding service, which made our stay so much more enjoyable: • Upon arrival, Martha helped us book the four specialty restaurants, which made things much easier. • Citlali, from guest...

"my husband and friends really enjoyed our stay at Ocean Maya the resort was small enough to walk every where. I am gluten free and every restaurant was accommodating. Wish we would of came in the spring the pool was very warm in late August. "

"Bien hotel muy recomendado"

"Beautiful and lush grounds with pools that meander throughout the expansive property. Very clean and well maintained. Great family destination with an outstanding kids club. Dining choices were endless and varied. Beach was not as pristine as it used to be, with some sargassum and numerous jellyfish. "

"Muy buen servicio en general"

"This was a very nice hotel, the staff were extremely friendly and the pools were very clean. The main buffet had many different options, and for dinner you have the option to make a reservation at their restaurants just keep in mind men have to wear dress pants. Our first room had cockroaches but the staff were able to accommodate us to a different building the following day and we no longer ran into that issue. For the day of my actual birthday, we came back from our excursion and a small cake...