Cari Kotej di Playa del Carmen

"The hotel was very clean and beds were comfortable. The pools were open even over night. The staffs are very helpful. Show time was great with different activities. The only thing was number of restaurants for dinner. If stay more than four nights, you have to repeat the same restaurants. Spa and massage was very good. The buffet food were fresh and they made in front of you and no left over food at all."

"Rude and belittling, bordering on elder abuse. They will be receiving legal correspondence from my attorney, who i will retain immediately upon returning to Texas. I will never spend another dime in Mexico. Ever. They will lose more customers than me given the adolescent intimidation factors used by the night manager. He made aggressive gestures towards me. The kind that men use to challenge each other to a fight. Im a 60 yr old woman."

"location"

"Monica was excellent, and I felt very welcomed back after this was my second stay. The room was comfortable and felt very well cared for. Although the checkout and exit, just as with the first visit was disappointing. A passive aggressive text saying I should check out 5 minutes before so they have time to check the room, followed by comments about my natural black carbon toothpaste suggesting I had stained their towel. I showed them it's a natural product and washes out, of course I would not...

"Me gustó mucho el espacio, muy cerca de la 5 av llegas caminando. Tienen tipo cafetería lo cual me pareció muy bien y el lugar muy nuevo muy limpio. Gracias igual por que se me dio un tiempo de parquímetro se agradece la amabilidad. Lo recomiendo 100%"

"Ok"

"Pop Diez was hands down a 10/10. Such an amazing experience staying here. Beautiful property, excellent rooms, fantastic roof top pool and gathering area. Can’t say enough about the staff. Friendly, helpful, very engaging. They made the trip so much more enjoyable. You will not go wrong staying here. You will not be disappointed."

"Free complimentary breakfast is delicious. It is also convenient to have the free shuttle service to the airport and the staff is so nice and helpful"

"Bien ubicado , tiene estacionamiento, el personal atento , la habitación es cómoda"

"Muy bonito todo el hotel en general."

"Was in a Privilege Master Suite oceanfront Rooftop. Room was very nice, yes there is work that needs done, mainly to the wooden doors, they are pretty beat up, my guess is from the amount of moisture in the room. all of the art that was in the room has been removed except for 1 piece which obviously has moisture damage to it. They do have dehumidifiers in the living and bedroom that needs to be emptied out several times a day, usually fills up within a few hours. Enjoyed the jacuzzi on the...

"La habitación está ok, pero la cama es sumamente dura e incomoda y el calentador de la habitacion donde me quedé no servía. Claramente no es un hotel 5 estrellas, por lo que no está mal, pero si le falta cariño"

"The staff was the only thing good"