Hotels near Playa del Caribe Hilton

"Front desk agent weren’t friendly or inviting. Our room was above the Main Street and we had 3 night of no sleep because we could hear motorcycles, cars, people, trucks, you name it. Gym was unequipped. The levent restaurant was the only thing we enjoyed. The staff was incredible there. "

"The hotel room was disgusting and not what we thought we were paying for."

"Rooms could use a good deep clean, carpet Included. The carpet turned my white socks brown. They need carpet cleansr to come thru. No robes or slippers, or any thing extra for that matter, in the rooms. Bartenders and servers were great. Not sure I'd return. "

"Room was clean, but there were no outlets near the bed, some outlets didn't work. There were holes in the ironing board. The bathtub was clogged when I first tried to use it and it took two days to get it fixed. "

"No internet or hot water for showers"

"Staff was friendly and helpful and went above and beyond; although there were times when the pool bar or the cafe were busy and there was only one person working; it would make it easier for them if they had some support! It would also be nice if breakfast had some more options and was out a bit longer, people are on vacation and might want to sleep in a bit without worrying about getting downstairs before 9am. My biggest disappointment was the shuttle bus; I booked this hotel because the shuttle bus seemed so convenient, but it was super unreliable, and we were only able to use it for two rides on one day of our trip. It seemed like they would be running on a continuous loop, and you'd have to wait 15 minutes or so, maybe up to half an hour or so for a bus which is fine, but this wasn't really the case. One day, we wasted precious vacation time waiting for over forty five minutes for a bus before giving up and calling an Uber. In addition, there was a bit of a learning curve: if you made your own way to Old San Juan or the T Mobile District for example, but wanted to get the bus back, you couldn't tell where the bus was supposed to pick you up. It would also be helpful if it ran a little later. Many days we planned on taking the bus to our destination and then Ubering back because we wanted to stay later than 5pm....but as I mentioned earlier, we were often unable even to take the bus to our destination. Adding more buses and drivers to make this amenity usable is a must!"

"Everything was super clean and the staff very helpful and friendly. Wonderful food and views! We had a great time! "

"Amazing staff. Room was okay, scuffed walls and ceiling, white stuff on the bottom of shower door, rusty around balcony door. Cleaning team daily was great. Pool was great, warm, perfect for kids not too deep. Pool across the street was more of a party/alcohol vibe. Beach across the street was amazingly clean and perfect for kids, included chairs and umbrella. "

"amazing place great staff best trip"