Hotel berdekatan Pintu Gerbang Hitam Istana Matsumoto

"The hotel is very clean and our breakfast was lovely. They have both Japanese and European options, a very nice onsen on the roof top. Everyone working there is very kind and helpful, they go above and beyond for a guest. Strongly recommend."

"Clean - functional "

"夕食は、フレンチをいただきましたが、味、ボリュームとも素晴らしかったです。スタッフも大変丁寧に対応いただき、いいお宿でした。"

"ベッドが心地よくよく眠ることができました。全体として高評価のホテルです。"

"立地"

"We spent two nights at this hotel. The location is reasonable. Property is nothing to brag about. The room was small, but more importantly, the placement of the bed was such that the second person sleeping on the side of the wall, had to maneuver very narrow space to get out of bed to go to the toilet. The amenities were very limited, no tea or coffee in the room, and the coffee at the lobby was limited to guests who paid for the breakfast. From entry to our departure, we did not get a very...

"The hotel staffs were very welcoming during my check in, despite on a last minute reservation (booked around 6pm, check in the hotel around 10pm on the same day). We stayed in 2 twin rooms for a party of 6 (2 adults, 2 youths, and 2 children aged 6 and 3)."

"浴槽の壁面にアカが残っていました。手でこすると白くつきました。浴槽は、こすり洗いしていただきたいです。お部屋は禁煙をえらびましたが、少し臭いが気になりました。 他は、スタッフの方々は、とても親切で、感じが良かったです。 朝食も美味しくいただきました。特におそばが美味しかったです。"

"BBQが20:00までなのが残念でしたが、それ以外は広さも綺麗さも完璧でした！"

"レストランは研修中？の女性が、動き、声かけ、気付きが抜群に良かった。男性陣がもっと全体に目を向けないと研修中の女性の動きがよいだけに負荷がかかりすぎてると思う。ドリンクオーダーもテーブルにベルもないしわざわざ注文を伝えにレジまで行く有様。 夜のコンサート企画は素晴らしい演奏で聴き応えがありました。"

"夕食の予約が出来ないのが残念です"

"食事ビュッフェの種類がたくさんあって良かった。"

"初め所で静な場所、料理が美味しいかったです。ありがとうございます。"

"the staff was so sweet and helped us out with all of our needs, even though i was on vacation his kindness made it felt like we were back home. The rooms were small however it was only meant for sleeping and the futons were SO comfortable"