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Matsumoto Hotel Kagetsu

3.5 star property

Choose dates to view prices

Located close to Matsumoto Castle and Matsumoto City Museum of Art, Matsumoto Hotel Kagetsu provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. The on-site restaurant, Ikaza, offers breakfast, lunch and dinner. In addition to a bar and a hot tub, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM450
RM495 total
14 Jun - 15 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2200 per night.
Cots (infant beds) are available for JPY 3300.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2750 per person
  • Self-parking fee: JPY 880 per night
  • Nearby parking fee: JPY 880 per night (295 ft away)
  • Crib (infant bed) fee: JPY 3300.0 per night
  • Rollaway bed fee: JPY 2200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Matsumoto Hotel Kagetsu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Matsumoto Hotel Kagetsu?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Matsumoto Hotel Kagetsu on 14 Jun 2026 start from RM450, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Matsumoto Hotel Kagetsu?

Self-parking is available for JPY 880 per night.

What time is check-in at Matsumoto Hotel Kagetsu?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Matsumoto Hotel Kagetsu?

Checkout is at 11 AM.

Where is Matsumoto Hotel Kagetsu located?

Located in the heart of Matsumoto, this spa hotel is within a 15-minute walk of Matsumoto Castle, Matsumoto City Museum of Art and Matsumoto Performing Arts Center. Alps Park Matsumoto and Asama Hot Spring are also within 3 mi (5 km). Matsumoto Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 572 out of 985 reviews
Rating 8 - Good. 309 out of 985 reviews
Rating 6 - Okay. 70 out of 985 reviews
Rating 4 - Poor. 25 out of 985 reviews
Rating 2 - Terrible. 9 out of 985 reviews

Reviews

Verified

10/10 Excellent

Linda

Liked: Cleanliness
Lovely hotel with excellent staff and service.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose N Munoz

Liked: Cleanliness, staff & service, amenities
Clean room, excellent staff, large room, high end amenities, great location to visit Matsumoto castle.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would absolutely stay again

Beautiful hotel and very kind staff
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stay in Japanese style room

The cleanliness and condition of the Japanese style room was excellent with separate entrance, washroom, toilet and 3 tatami areas giving more than ample space for 3 guests. Breakfast was good and the staff efficient and helpful. Didn’t try the onsen as just a brief stop
Stayed 1 night in Sep 2025
Verified

8/10 Good

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed in this hotel for 1 night so we could visit Matsumoto Castle and the location was perfect because the hotel was only a 5 mins walk from the castle. The room was clean and the bed and pillows were comfy. I would stay here again for sure.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay! Our room was gorgeous, the staff were lovely and always willing to make our stay special. Absolutely one of the highlights of our trip!
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Emmanuel

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay, the staff was helpful in helping me send my luggage through a luggage forwarding service.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Yujin

Liked: Cleanliness, amenities, property conditions & facilities
I think this is the perfect hotel for sightseeing in Matsumoto.　The dinner package was also very satisfying, with plenty of local ingredients.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jay Sheng Quan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel lobby. The hotel provide a cozy and safe eny
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Charles K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Matsumoto

Excellent food. Room is OK for the price. Very convenient location!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Petrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel, just a few minutes walking from the castle. Nice streets surrounding the area. Lovely breakfast!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel. The room was the biggest we had in our entire Japan holiday and very comfortable. All hotel facilities were excellent and the breakfast buffet was outstanding. Could not fault the experience of staying here in any way.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with attentive staff Plus is the laundry machines Excellent dinner French Japanese fusion Breakfast was better than expected Close to Matsumoto castle Highly recommended and would visit again
Stayed 1 night in Jul 2024
Verified

8/10 Good

Hiroshi

Liked: Cleanliness
Nice hotel we used the Japanese style room with futon and in room shower. My GF had her period so it was good she didn’t need to use the onsen. Room was nice and big and very close to Matsumoto castle. Only thing I was disappointed was parking fee. It’s far from tokyo so I assume many would drive if not train so I was surprised to charged extra for the overnight parking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MAYUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their hospitality is the best in the world and the room is clean and comfortable all the time when I stay there.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is great

Lovely olde world hotel with a nice basement bath house. Good breakfast and a great location close to shops, restaurants and the beautiful castle. Pick up from the station at 3pm was a bonus!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic property, incredibly helpful & friendly staff, very comfortable and clean. The breakfast buffet was great, as well as the attached coffee shop. Onsen was lovely, I have tattoos and emailed the property beforehand to make sure that was fine. Very close to the sights, would recommend!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Chong Siong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, tasteful hotel.

Hotel staff was nice and ambience was great if you like Japanese western decor. 1,000 yen discount voucher given due to on-going facade construction which i thought is a nice gesture. Superb location near Matsumoto castle.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly English speaking staff.

I was happy to stay one night at the Matsumoto Hotel in Kagetsu. Everything was good, but the room smelled like an old hotel. It has a great location, excellent breakfast and friendly English-speaking staff.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

quoc-minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience, welcoming, polite, respectful and helpful staff. Room was perfectly clean and very comfortable, with a nice view of the mountains. Location was convenient, being walking distance to many local restaurants, shops, shrines and the castle.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Nitya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property exceptionally clean, special mention of the wonderful onsen, enjoyed our most unusual experience of sleeping in a traditional Japanese room with tatami mats. Our dinner in the restaurant was superb, kudos to the skilled chef! Matsumoto is a lovely town with a slow paced vibe , so different from other Japanese cities.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

EITAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding value. Friendly and attentive attitude, great location, spacious,convenient, comfortable and clean facility.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to castle

Nice hotel situated in Matsumoto, close to the castle. Excellent welcome and service from staff throughout the trip. Room was comfortable and clean, although a bit old fashioned. Did not manage to try the public baths, but the breakfast was good.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Mayu

Liked: Staff & service, amenities, property conditions & facilities
The building itself was bit old, our room had discomfort smell in the bathroom all the time. Nice to have a public bath for relaxing. Buffet style breakfast was very busy, but lots of good selections of Japanese/western style food. I really enjoyed the locally made egg with bonito on rice!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

The hotel staff could not have been more friendly and went out of their way to provide a wonderful service.
Stayed 2 nights in Oct 2023