2/10
Disappointing stay with hidden fees and poor service.
This was the worst hotel experience of our entire trip. First, there were multiple hidden fees. For example, the airport shuttle was advertised but cost €4 per person — more expensive than an Uber ride for three. Unlike every other hotel we stayed at, they also charged €4 per bag just to store our luggage.
When I expressed surprise, the receptionist immediately tried to upsell me on a €10 early check-in fee. To make things worse, our room had a bunk bed with no bedding prepared. When we asked for help so our child could sleep, one staff member rudely said, “This is a budget hotel, you have to do it yourself.”
Between the unexpected charges and the lack of basic hospitality, this was by far the worst place my family and I stayed. I would not recommend it to anyone.
Ke Jia
Menginap 1 malam pada Jun 2025