Hotel berdekatan Old St Patrick’s Church

"Everything was mostly great. Except it was a bit overpriced (especially the spa) and minibar person kept adding stuff I didn't use to my bill. Also they don't tell you what perks you have depending on your reservation. You have to ask. Also I stayed in a junior suite for 8 days and they wouldn't give me a late check out. Finally, they begrudgingly have me an hour after I reminded them I spent almost $9,000 dollars there. Gee, thanks. Front desk guy at check in was mostly unhelpful although he...

"Mario at the reception desk was very helpful in outlining favorites of his to visit. We went to all the places he suggested and did not regret, Cindy's rooftop, Eleven Diner for the best Rueben, to name a few. He was super friendly and very helpful. The doorman was always greeting us with a smile and giving us the feeling we were entering a safe place. We needed to ask housekeeping for soap bars to wash our hands, not sure why that was not in the room with a soap dish in the bathroom and our...

"The staff was friendly and helpful. They let us check in early, and I got an upgraded room. Very nice property, I would stay here again."

"One of our favorite places to stay."

"Clean room, convenient location for sightseeing and dining. Parking was just round the corner."

"Great service"

"Beautiful rooms, well maintained. Expedient services!!"

"Concierge was very helpful particularly ask for Shea"

"One of the best beds I have slept in at a hotel in a while. My whole family and I loved the shower and the valet was very professional and prompt. I would highly recommend this property to anybody wanting an affordable high class stay in downtown Chicago."

"Mistakenly made reservations for the wrong night and the company would not allow me to reschedule or cancel the booking. The property manager never even contacted me personally nor was I able to speak to any staff for a solution. The booking was accidentally made, and there was ample amount of time to find a solution, but I never heard from them."

"Loved everything about this hotel! The staff was awesome, the room was spotless, and the bar and food options were perfect for late night snacking and relaxing. Will definitely stay here again!"

"Such a great experience!"

"Clean rooms The best thing is we got to check in early, which was amazing!"

"This property is very close to the fire department. We were on the 7th floor but could hear the fire trucks frequently through the night. Otherwise, the property was great. Very clean and convenient to a lot of food options"

"Breakfast was great"

"La atención hacia mi mascota y detalles en el cuarto fue increíble, Lo único que en recepción deberían de tener a alguien que hable inglés y español, Para poder hacer preguntas y dudas que uno pueda tener ,Por lo demás el señor del vallet parking fue muy amable y hablaba español nos aclaro bastantes dudas ,En general si me volvería a ospedar sin duda alguna ."

"It was right across the street from the Willis Tower where we had meetings. Perfect location!"

"Our visit to the Springhill suites was lovely. The hotel was in a great location. It was very close to the Riverwalk and within walking distance to the Navy Pier and downtown Chicago. There are plenty good restaurants within walking distance. The Breakfast provided was very good with many choices. We would highly recommend staying here when you are in Chicago."

"King size bed was the entire room and hangers in closet were hanging half way out."

"Our room was not properly cleaned upon arrival. The drawers were unusable due to visible dust and hairs, and we had to clean the tables and nightstands ourselves. The bathroom was missing several towels, had no foot mat, and offered no body lotion or basic body care items, which was disappointing given the hotel’s price point. Throughout our stay, there was a persistent smell of cooking oil and food that permeated both the lobby and our room. The hotel attempts to mask this with a strong scent...