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"Building over all ratings were referring to the building itself and surrounding areas GOOD. The terrible ratings are referring only to Room 916 itself, which gets the worst ratings. No Hot Water for the first two and a half days on bathroom and kitchen sinks, leaking water from under the refrigerator reporting all to property staff. Mold in the bathtub, wall edge molding around the tub missing causing scraping to leg and knees, bathroom sink drawer’s falling out unsecured only 2 towels in room....

"Great unit with wonderful views. Comfortable bed. Close to beach. Helpful staff at Koko Resorts. Advertised as recently renovated, but shower was very old. Rest of apartment good. Found tile floor dirty - had been vacuumed but not mopped or steam cleaned. "

"Pillows need to be replace. It’s so flat."

"There were three of us that stayed for a full 7 days at the Picturesque Monarch 2bdr Condos on the 13th floor. There were two bedrooms, one of which you could barely move around in. Honestly a twin bed would probably be best in that room. The second one was great though. It had room to move on both sides of the bed, closet, and you could access the balcony great. The living space was a tad cramped but good enough for the three of us to make due in our home away from home. We did run out of...

"Excellent communication. We felt like at home. They had everything we needed. So happy with this rental "

"Stay was just fine - the condo is older but in good condition. A little cramped for 2 people but has everything you need for a basic trip."

"Had quite a bit of traffic noise but out of their control. Appreciated the washing machines in unit and ac worked well. It was a good set up for family with 2 kids."

"Went days without toilet paper. I wasn't aware that there was no room service and this was very disappointing considering I could've stayed at almost any nearby hotel with service for a better price. We ran out of toilet paper after a couple days and asked the cleaning staff for more. They said no and were kind of rude about it. I asked the front desk and they told me "text your agent Nicole". I was so confused. I was never introduced to Nicole or told I had an agent....I texted the number and...

"When we arrived we could not believe the terrible condition. Note this unit as AC unit in the living room, not bedroom. AC barely worked and with missing blinds it was hot! The management company did respond to our requests and very nice. They sent cleaners, fans, replacement chairs and maintenance to repair the blinds. Several vertical blinds were missing and they replaced. The blinds still did not operate and when tried to open it would caused the blinds to fall out. Upon leaving we took...

"Easy parking, nice location, walking distance to the beach, shopping, restaurants. The apartment requires some renovation and good cleaning. Upon check-in, I was outraged by the vacuum full of dust in the closet and bed linen from the previous guests inside the folding sofa."

"Stay was good only fhink"