Hotel Dekat Norwegian Cruise Line

"Cleanliness"

"Everything was great, except check-in on n June 1st."

"It was great"

"The TV was not operational and not solution was extended"

"Todo súper excelente"

"My experience at Sonesta was very disappointing. When we arrived, there was no one at the front desk, and we had to wait several minutes before anyone showed up. The employee who assisted us, Luis, was rude and unprofessional. The first room assigned to us had a strong unpleasant odor. When I politely explained my concerns and requested a different room, Luis simply walked away without saying anything. I had to ask where he was going, and he responded rudely that he was going to show me another...

"Excellent location"

"Staff bien, pero el baño daba asco"

"There was parking and the room was clean."

"Piscina más limpia y desayuno más variado y que termine más tarde por lo menos a las 10"

"Perfect location, clean rooms and excellent staff. Complimentary Valet parking only 24/7, convenient. Will stay again."

"El hotel ya está viejo, buena ubicación, no cobran estacionamiento ya que la mayoría de los hoteles en Miami lo hacen"

"Sebastian is an absolute treasure, incredibly helpful and courteous."

"We had a good stay during our layover in Miami. The shuttle was able to pick us up to and from the hotel. The drivers were both of good character. The room was decent, needed attention at the bathroom door. Breakfast was great, having a good selection for continental breakfast. This hotel also has a nice pool, right depth on one end for younger children, and also appealing for adults. There are no restaurants near this location. They are at about 10 minutes away."

"Safe place"

"Nous séjournons toujours dans cet établissement lors de nos séjours à miami et jamais déçu. Personnels sympathiques et professionnels je recommande à 1000%"

"The latin lady in front desk is an excellent customer service agent."