Ningwood Hotels with Swimming Pool

"My friend and I enjoyed our stay although due to staff illness our treatment times were moved and one if mine was not available and I have not yet received an email confirming the £79.00 I paid for a treatment as credit as this could not be accommodated on the day. This was discussed at the spa reception. "

"Breakfast wasnot good Everything in the buffet waa luke warm at best and overcooked "

"Close to centre and cruise terminal Clesn comfortable room Friendly staff Good breakfast"

"Clean room, very friendly staff, quiet rooms, couch and desk chair were very comfortable, had a reliable safe and mini fridge that held all our items needing refrigeration overnight. A great little stay for us before heading up to see the coastal causeway. It was across the street from the train station so very convenient for travellers such as ourselves. "

"I didn't actually stay east cliff as it was shut but I was not informed of this. A note was posted on the door that told me to go to the hotel next door. The man who checked me in seemed very overwhelmed and very little information about anything. My room was incredibly hot throughout my stay. I fed back about this numerous times but nobody cared. I couldn't sleep because it was so hot and was unable to turn the radiators down. I was advised to open the window but was on the ground floor and even though there were cables they could have been easiy cut and as a woman travelling alone I didn't want to do this. Lots of police and people hanging around near the hotel so didn't feel super staff. Really didn't enjoy this stay. It was pretty awful all round. Room very tired, spelt moldy. "

"Check in process poor, greeted by 3 staff staring at us none of whom spoke to say hello when we entered. Check in process very long delayed by user login issues. Went to room and keys didn’t work, returned to reception and waited again to be told had been given keys to incorrect room. Had booked king room on the basis that website showed there would be a walk in shower. We had shower over bath which we couldn’t use as there are no grab rails. Didn’t book breakfast and was told if we decided in morning it would cost an extra £5 each which is unreasonable when you don’t know if you will want breakfast until the morning. Felt forced into paying upsell for breakfast at check-in which we declined. Parking charge is high for overnight guests don’t be greedy Voco!"

"The hotel was noisy from 08:00 on Saturday morning with what I can only assume was a spin class being taken by someone using a mega-phone..."

"Deluxe king room felt spacious. The bed was very comfortable and room amenities good. All staff were very friendly and helpful. "