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Hyatt Herald Square New York

4.0 star property

Choose dates to view prices

Located close to Empire State Building and Macy's, Hyatt Herald Square New York provides a rooftop terrace, dry cleaning/laundry services and 2 bars. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is RM871
RM1,141 total
includes taxes & fees
7 Jun - 8 Jun

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About this property

Hyatt Herald Square New York

  • Upscale hotel near Empire State Building
  • Located close to Macy's and Chrysler Building, Hyatt Herald Square New York provides a rooftop terrace, dry cleaning/laundry services and 2 bars. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
    • Express check-in, luggage storage and smoke-free property
    • A 24-hour front desk, a lift and a computer station
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 122 rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • 40-inch HDTVs with satellite channels
    • Mini fridges, coffee/tea makers and heating

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Free Wi-Fi
  • Restaurant
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The price is RM523
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay (maximum USD 150 per stay)

Welcoming dogs only

Children and extra beds

Children are welcome

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32.18 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hyatt Herald Square New York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per pet, per stay.

How much does it cost to stay at Hyatt Herald Square New York?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on 7 Jun 2026 start from RM871, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Herald Square New York?

Valet parking is available for USD 85 per day.

What time is check-in at Hyatt Herald Square New York?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Herald Square New York?

Checkout is at noon. Late check-out is available for a fee.

Where is Hyatt Herald Square New York located?

Located in Manhattan, this hotel is within a 5-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 1 mi (2 km). 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 589 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Ryan

Clean room and helpful staff really spacious too with great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful overnight stay despite the fact that there was construction going on in the building. The spaces that we occupied were in great condition. The staff was great and the bartender Mo provided excellent service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tashibra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for. Shopping
Stayed 1 night in Feb 2026
Verified

8/10 Good

DeJene

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was so friendly and helpful
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Reuben Ethan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was very nice.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Delonda

Liked: Cleanliness
Staff were very professional and helpful. Rooms were clean. Very nice hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

glenn

clean, great bed, great location
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service
This hotel was clean and staff were responsive (I asked for extra pillows, and they were delivered within minutes). It is also a good location close to shopping, Madison Square Garden and the Moynihan Train Station. We also found some good restaurants nearby (and late-night pizza).
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Check in was wonderful with token for a free drink. Hotel was clean and close to the subway and close walking distance to major stores and attractions.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Fabulous staff at check-in!
View from the rooftop area.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

danae

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
Clean nice room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and location for the price
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vianey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only expend one night but we love it specifically the bathroom nice and clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Clean room and friendly service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and location, staff was excellent
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

KATHRYN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, just need more storage! Little tight in that area. Otherwise, great hotel. Location is perfect for tourists. Great little hotel bar.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

April

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and stocked with water.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tam

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with perfect location. The rooftop was breathtaking. Gorgeous view of Empire State building from rooftop and from our room too. Staff were wonderful, we definitely like to come back.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness
Amazing location!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great view of Empire State Building. Perfect for our 1 night stay.
Stayed 1 night in Nov 2025